Valet Attendant (Denver)

Location: 5950 N. Jackson Gap Way, Aurora, CO, 80019, United States FLSA: Non-exempt Reports to: Shift Supervisor / Operations Manager Status: Safety‑Sensitive (all facility roles) Summary FINE Airport Parking was built on the FINE Experience—safe, seamless, and first‑class service from arrival to return. As a Valet Attendant, you are on the frontline of that experience, providing professional valet parking and personal attention to guests and their vehicles. At locations with a Detail Shop, you also support on‑the‑spot detail sales, enhancing the overall guest experience. Essential Functions Receive, park, stage, and retrieve vehicles according to traffic plans; operate automatic and manual transmissions while safeguarding guest property and personal information. Inspect and document pre-existing vehicle damage per SOP; maintain ticket accuracy and key control. Assist guests curbside, including luggage handling and wayfinding; communicate with Dispatch and Customer Experience Representatives to maintain smooth curb flow. Maintain curb safety using cones, signage, and required PPE; follow speed and pedestrian safety rules; complete incident reports as needed. Direct traffic to keep aisles and walkways clear and manage congestion during peak periods. Detail Shop locations, engage guests, explain service options, capture referrals, and route vehicles to the shop as appropriate. Ensure workstation readiness and perform routine equipment checks for safe curb operations. *Perform other job-related duties of similar nature and level as assigned. These are not considered essential functions and will be assigned consistent with training, safety, and business need. Minimum Qualifications Proficient and defensive driving. Clear radio communication and disciplined key and lot control. Strong customer service skills with a sense of urgency at the curb. Proven sales skills, including approaching guests, handling simple objections, closing sales, and documenting transactions. Reliable attendance and punctuality. Preferred Qualifications Valet or parking operations experience. Retail sales or service writer experience. Our Culture We are people‑first, with high support and high standards, focused on delivering the FINE Experience every shift. Our Valet Attendants play a critical role in representing our service‑driven culture and creating exceptional experiences for every guest. Benefits Medical, Vision, and Dental Insurance: FINE covers up to 80% of the employee‑only premium for medical, vision, and dental insurance after a 60‑day waiting period. Health spending account options are also available. Basic Group Life Insurance: FINE provides a $10,000 basic group life insurance plan at no cost to the employee. Voluntary Insurance Plans: Options for additional voluntary life, spouse/child life, short‑term disability, hospital indemnity, critical illness, and accident insurance at low cost. Paid Time Off (PTO): PTO accrues based on your hours worked. 0-12 Months Tenure: 0.033 hours per hour worked(up to 70 hours PTO annually). 13+ Months Tenure: 0.03846 hours per hour worked (up to 80 hours PTO annually). CO Sick Pay: 0.023 hours per hour worked(up to 48 hours PTO annually). 401(k): Company match up to 4% after a 6‑month waiting period. Additional Benefits: Discounts on personal vehicle detailing, regular team‑building activities, and a collaborative work environment. Safety‑Sensitive Requirements Valid driver’s license for at least 2 consecutive years; meet insurer insurability criteria; annual MVR review. Shuttle duty (if assigned) requires age 23+ per insurer. Ability to lift and carry up to 50 lbs. and negotiate three steps while carrying. Comply with FINE’s substance‑free workplace policy. Perform essential functions with or without reasonable accommodation. Physical & Environmental Demands Extended standing and walking; frequent vehicle entry and exit. Repetitive use of hand and foot controls. Exposure to indoor and outdoor elements, including heat, cold, precipitation, traffic, and noise. Use of personal protective equipment (PPE) as required. #J-18808-Ljbffr Kids for the Future