People Systems Specialist- Workday Payroll

People Systems Senior Specialist – Hybrid position based in Costa Mesa, CA. Required to be onsite three days a week, two days work‑from‑home. Relocation assistance is not provided. Job Duties Develop, implement, and provide technical control and support for Human Capital Management systems designed to obtain, record, and process various types of employee information. Participate in system requirements definition studies, develop workflows of current and proposed system operations, and collect and organize pertinent system documentation. Devises and/or modifies methods and programs to solve complex data reporting needs and provide technical consulting on complex projects. Perform system maintenance, including reviewing, testing, and implementing Workday release features. Configure, test, and maintain Workday Payroll, Absence, and Time Tracking functional areas, ensuring scalability, compliance, and alignment with business requirements. Analyze, troubleshoot, and resolve complex payroll, absence, and time tracking issues, partnering with Payroll Operations and HR stakeholders to ensure data integrity, accurate calculations, and timely payroll processing. Create and maintain detailed functional documentation, process flows, and SOPs. Deliver training to end‑users and HR team members. Support all testing activities for system enhancements, new feature rollouts, and Workday's bi‑annual updates, including developing test plans and coordinating user acceptance testing (UAT). Effectively manage People Service Center support tickets and cases within required timeframes and according to department policy to maintain service delivery standards. Provide escalated support for the People Service Center. Work is performed with minimal guidance or supervision. Complete other duties assigned by management. Work requires extensive knowledge in Workday, practices, techniques, and methods. Work regularly requires the exercise of discretion and independent judgment in areas such as: Developing specialized reports Troubleshooting data problems/issues Developing data‑driven solutions to complex HR data issues/problems Proficiency in Workday Report Writer and building calculated fields Experience with EIBs (Enterprise Interface Builders) for data loads and mass updates Ability to translate business requirements and architect sustainable solutions Qualifications Bachelor's degree or equivalent combination of education and experience. 1–3 years of experience in an HRIS role, with hands‑on experience configuring Workday. Direct experience configuring and supporting Workday Payroll and understanding of payroll processing. Experience with Workday Absence Management and Time Tracking is highly preferred. Experience supporting additional Workday functional areas, such as Core HCM and Talent Management, with the ability to understand cross‑module impacts and dependencies. Proficient written and verbal communication skills, along with demonstrated organizational skills and time‑management skills. Proven ability to achieve high service quality results and meet productivity levels required. Knowledge of the concepts, practices, and standards of employee compensation and benefits administration is preferred. Advanced proficiency with standard Windows PC software, including Microsoft Office products (Outlook, Word, PowerPoint, Excel), and Project is preferred. The starting pay range for this position is: $74,500.00 – $99,500.00. Full‑time employees are eligible to participate in our incentive program based upon the achievement of organizational, team, and personal performance. Benefits Health coverage for medical, dental, and vision. 401(k) savings plans with company match and pension. Tuition assistance. Floating holidays and PTO for community volunteer programs. Paid parental leave. Wellness programs. Employee discounts (membership, insurance, travel, entertainment, services, and more). AAA is an Equal Opportunity Employer. Our organization participates in E‑Verify. The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA). #J-18808-Ljbffr AAA Auto Club Enterprises