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General Sales Manager

Full-time

Walterboro Ford



Walterboro Ford is a growing, family-owned dealership serving the South Carolina Lowcountry for over 100 years. We are building a high-performance team focused on transparency, customer experience, and long-term growth .

We are looking for an experienced General Sales Manager (GSM) who can lead from the front, develop people, and drive consistent growth across new, used, and F&I operations .

This is a rare opportunity to join a dealership that is actively scaling operations and building a strong community-driven brand built around our promise:

“The price you see is the price you pay.”

If you are a leader of people, processes, and profitability , we want to talk to you.

What You'll Do




  • Lead the sales team to achieve monthly volume and gross targets



  • Oversee New Car, Used Car, and F&I departments



  • Drive used car inventory strategy and acquisition



  • Manage desking, deal structure, and profit performance



  • Build strong accountability and training culture



  • Work closely with marketing and BDC to drive traffic



  • Ensure exceptional customer experience and CSI performance


What We're Looking For




  • Minimum 3–5 years dealership leadership experience



  • Proven ability to grow volume and profitability



  • Strong used car inventory and appraisal skills



  • Experience with desking deals and managing F&I performance



  • Ability to recruit, train, and retain top talent



  • High integrity and strong leadership presence


What We Offer




  • Competitive compensation with strong bonus structure



  • Opportunity to lead a growing dealership



  • Strong ownership support and investment in growth



  • Long-term career advancement opportunities


If you are ready to lead a high-performing dealership team, apply today.

 

The General Sales Manager (GSM) is responsible for overseeing all sales operations including new vehicle sales, used vehicle sales, F&I performance, and sales team development .

This role focuses on driving profitability, building a strong sales culture, and creating an exceptional customer experience while maintaining accountability across the sales department.

Core Responsibilities


Sales Leadership




  • Lead and manage New Car Manager, Used Car Manager, and Sales Managers



  • Set and monitor monthly sales and gross profit goals



  • Conduct daily sales meetings and performance reviews



  • Ensure strong showroom and phone sales processes



  • Maintain high customer satisfaction and review scores


Used Vehicle Operations




  • Oversee used vehicle inventory strategy



  • Maintain proper inventory levels, turn rate, and aging management



  • Ensure competitive pricing and merchandising



  • Lead appraisal strategy and trade acquisition


Profitability & Deal Structure




  • Oversee deal structuring and desking



  • Monitor front-end and back-end gross performance



  • Ensure deals meet dealership profitability standards



  • Work closely with F&I to maximize penetration and product sales


Staff Development




  • Recruit, train, and mentor sales staff



  • Create a culture of accountability and professionalism



  • Provide ongoing sales training and coaching



  • Improve employee retention and morale


Marketing & Traffic Development




  • Work with marketing and BDC to drive showroom traffic



  • Monitor lead conversion and appointment show rates



  • Assist in promotional campaigns and community engagement


Vacancy posted 2 hours ago
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