ADULT PROTECTIVE INVESTIGATOR

ADULT PROTECTIVE INVESTIGATOR Position Number: 60073237 Requisition No: 875835 Agency: Children and Families Salary: $37,000.08 annually / $1,423.08 bi-weekly Date: May 13, 2026 The State Personnel System is an E‑Verify employer. For more information click on our E‑Verify Website. This posting will be used to fill position vacancies in Career Service. Current employees will be compensated in accordance with the DCF salary policy. At the Florida Department of Children and Families (DCF), we believe in investing in our highly skilled workforce. Through our Career Ladder program, you will have the opportunity to increase your salary by completing a series of targeted courses designed to enhance your knowledge and expertise in Adult Protective Services and professional development. After one year of successful employment, you will be eligible to participate and upon completion, receive a salary increase. How you will make an impact This professional position investigates allegations of abuse, neglect, self-neglect, and financial exploitation against vulnerable adults, and mitigates the risk factors involved. Clients served include those residing in the community and alternative care facilities. Vulnerable adults in crisis need quick action from strong, compassionate individuals dedicated to ensuring their safety. This demanding and challenging career could be your opportunity to speak for those adults who cannot protect themselves and fight to help ensure their safety and independence. What you will do Be part of a team dedicated to protecting Florida’s vulnerable adults by meeting Florida’s nationally leading standards for Adult Protective Services’ investigations and protections for vulnerable adults. Your first priority will be the vulnerable adult’s safety. To assess safety concerns and mental capacity, you will meet with the vulnerable adult in person within 24 hours of receiving a report. When necessary, you will coordinate emergency services including medical evaluations, temporary placement, and court intervention when the person cannot make decisions for themselves. Investigate allegations of abuse, neglect, and financial exploitation and work to prevent it from reoccurring. Gather critical information about vulnerable adults and others involved in the case through interviews, observations, and analysis of criminal history, prior APS involvement, and records uncovered during the investigations. Coordinate with state agencies, law enforcement, and prosecutors to provide justice for vulnerable adults. Connect vulnerable adults with agency and community resources to wrap around services needed to improve their quality of life and often saving them from the worst outcomes. Build relationships with organizations involved with adult protective investigations such as community services, advocacy groups, law enforcement, medical personnel, and other community resources. Qualifications A high school diploma or GED equivalent and four years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably). An associate degree or 60+ credit hours from an accredited college or university and two years of professional work experience (examples below) or two years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably). Examples of professional work experience could be, although not limited to: Guardian Ad Litem or similar child advocate role Family Support Worker Group Home Worker Teacher's Assistant/Aide Therapeutic Assistant Family Intervention Specialist Home Health Aide RNs or LPNs or similar profession EMT Other welfare, education or medical professional jobs that occur in high‑paced, high‑stress environments requiring critical decision‑making. A bachelor’s degree from an accredited college or university. All diploma/degree requirements must be provided with official transcripts or a copy of the diploma/degree within 30 days of hire as a condition of employment. Valid driver license. Must possess an operational private vehicle for use in the performance of daily work activities. Selected candidates are required to provide proof of vehicle registration and documentation of appropriate insurance coverage within 30 days of employment. Ability to attend a 6‑8 week mandatory training course. Special Notes Language proficiency may be considered in the selection process as determined by Agency needs at the time of selection. May require successful completion of pre‑interview assessment or work sample to be eligible for interview. Additional Information/Requirements Position will require night, weekend, and holiday work. It has also been designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days. Incumbents may be exposed to possible hazardous conditions in the field. Background Screening Requirement It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department. Background investigations shall include, but not be limited to, fingerprinting for State and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees will be retained in state and national rap back program, providing real‑time arrest hit notifications. Selective Service Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: Knowledge, Skills, and Abilities Experience in emergency, tactical or customer/public complaint interactions utilizing communication technology, including basic computer and typing skills; knowledge of interviewing and observation techniques; knowledge of family dynamics and functioning; skill in researching and utilization of internet sites to gather information; ability to assess service needs and facilitate appropriate service delivery; ability to write professional, accurate investigative reports; ability to conduct fact‑finding interviews; ability to understand and apply relevant laws, rules, regulations, policies and procedures; ability to collect and synthesize evidentiary materials; ability to plan, organize and coordinate work assignments; ability to actively listen, communicate effectively and establish and maintain effective working relationships with others; ability to utilize computer systems and work in a paperless environment. This work requires a high degree of tact, patience, and courtesy dealing with vulnerable adults. Incumbents must maintain a calm, professional demeanor while handling a variety of emergency and non‑emergency calls. The work requires independent judgment and initiative to complete field assignments. Typing and good time management skills are necessary for this job. Must be physically able and have the ability to perform the following physical agility tasks: ambulate in varied terrains to enter residences/locations as well as up and down stairs/stairwells; assist with evacuation of persons served during an emergency situation; hear and see accurately and clearly (with the assistance of corrective devices, if needed); do repetitive movements with arms, hands, neck, and head; drive a vehicle to transport clients including assisting clients in and out of properties and vehicles; sit and/or stand for periods of time (up to 2 hours) without a break; remain alert while on duty; and drive a vehicle to perform job duties. Candidate Profile Include supervisor names and phone numbers for all periods of employment. Account for and explain any gaps in employment so that the hiring process is not delayed. Experience, education, training, knowledge, skills and/or abilities as well as responses to pre‑qualifying questions must be verifiable to meet the minimum qualifications. It is unacceptable to use the statement “See Resume” in place of entering work history. If you experience problems applying online, please call the People First Service Center at View phone number on click.appcast.io. Benefits of Working for the State of Florida Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits. We honor our legacy of integrity and pride when we provide exceptional service to our Florida community. We appreciate our commitment to helping you, our colleagues, and the public with confidence and respect. VETERANS’ PREFERENCE Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for post‑secondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form214 Member Copy#4) along with any other documentation as required by Rule55A‑7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location ROCKLEDGE, FL, US, 32955 / 32958 Pursuant to Florida Law, 110.211 F.S., the State of Florida is an EEO employer. #J-18808-Ljbffr