Medical Scheduler

Medical Scheduler

Location: Berkeley, CA

Schedule: Day Shift | 5x8 (8:00 AM 5:00 PM)

Position Overview:

The Scheduler II is responsible for coordinating and maintaining schedules for specialized procedures within an assigned department. This role partners closely with physician offices and internal departments to ensure seamless coordination of services, including verifying room and equipment availability. The ideal candidate demonstrates strong communication skills, builds positive relationships with patients and care teams, and maintains strict adherence to compliance and patient privacy standards.

Responsibilities:

• Coordinate and manage schedules for specialized procedures
• Collaborate with physicians' offices and internal departments to ensure efficient service delivery
• Confirm availability of rooms, equipment, and resources as needed
• Answer incoming calls and greet patients and visitors professionally
• Prepare, update, and maintain accurate patient scheduling documentation
• Ensure all records are complete, organized, and up to date
• Follow all departmental, local, state, and federal regulations, policies, and procedures
• Maintain strict confidentiality of patient information (PHI) at all times
• Maintain a clean, organized, and safe work environment
• Ensure workspaces and files are properly managed and free of clutter
• Build collaborative relationships with team members and other departments
• May assist with training or onboarding of new staff

Qualifications:

• High school diploma or equivalent required (or equivalent experience)
• Minimum of 1 year of recent, relevant experience (healthcare or scheduling preferred)
• Knowledge of medical terminology, procedures, and diagnostic testing
• Strong written and verbal communication skills
• Excellent organizational and time management abilities
• Ability to prioritize and work efficiently in a fast-paced environment
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Ability to work independently and collaboratively
• Strong problem-solving skills with the ability to address routine issues
• Commitment to maintaining patient privacy and compliance standards

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply