Club Manager
J & D
Job Description
Job Description
About the Role:
The Zoo Health Club in Concord, NH is looking for a dynamic and motivated Club Manager to lead our team and drive an exceptional member experience. This is an exciting opportunity to take ownership of daily operations and make a real impact in a fast-paced, people-focused environment. If you're a natural leader who thrives on building community and delivering results, we want to hear from you!
Responsibilities:
- Oversee all day-to-day club operations to ensure a smooth, efficient, and welcoming environment
- Lead, coach, and schedule a team of staff to deliver outstanding member service
- Drive membership sales, retention strategies, and revenue growth initiatives
- Monitor and manage club budgets, expenses, and financial performance
- Maintain facility cleanliness, safety standards, and equipment upkeep
- Resolve member concerns and feedback in a professional and timely manner
- Plan and promote club events, programs, and community engagement activities
Requirements:
- 2+ years of management experience, preferably in a club, fitness, hospitality, or retail setting
- Strong leadership skills with the ability to motivate and develop a team
- Proven track record in sales, customer service, or membership growth
- Excellent communication and interpersonal skills
- Ability to manage budgets and analyze basic financial reports
- Highly organized with strong problem-solving abilities
- Flexible availability including evenings and weekends as needed
About Us:
The Zoo is a proud fixture of the Concord, NH community, dedicated to providing members with a top-notch experience they keep coming back for. Our team is passionate, driven, and committed to creating a positive and energetic atmosphere every single day. We believe in investing in our people and fostering a workplace where great work is recognized and rewarded.
Vacancy posted 3 days ago
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