Compliance Lead (Servicing Advisory)

About the Role The Legal, Compliance, and Public Affairs team is a group of dedicated professionals committed to helping Aff… combine legal, compliance, and policy expertise to guide growth, shape products, and build trust across our ecosystem. Our work spans multiple professional disciplines and provides the foundation for Aff’s mission to deliver honest financial products. Responsibilities We are seeking an experienced and detail-oriented Compliance Lead to join the Loss Mitigation and Furnishing Compliance team. As a Compliance Lead, you will be responsible for overseeing compliance with the Fair Credit Reporting Act (FCRA), Fair Debt Collection Practices Act (FDCPA), and managing issues related to regulatory compliance within the organization. Additionally, you will advise Aff’s Servicing, Collections, and Repayments teams on compliance requirements. Regulatory Compliance Advisory: Stay abreast of changes in servicing, collections, and repayments regulations and ensure organizational policies and procedures align with the latest requirements. Provide guidance to Aff’s Servicing, Collections, and Repayments teams on compliance requirements related to product changes and new initiatives. Issues Management: Identify, assess, and manage compliance-related issues within the organization. Collaborate with cross-functional teams to develop and implement corrective action plans in response to identified compliance issues. Serve as a subject matter expert on compliance matters, providing guidance and training to employees at all levels. Policy Development and Enhancement: Develop and update compliance policies and procedures, ensuring alignment with regulatory requirements and best practices. Work closely within the CLO Org to interpret and integrate new laws and regulations into existing compliance programs. Training and Education: Develop and deliver training programs on FCRA, FDCPA, and other relevant servicing, collections, and repayments regulations to ensure awareness and understanding across the organization. Provide ongoing education and communication to employees regarding changes in compliance requirements. Monitoring and Reporting: Establish and maintain monitoring mechanisms to track compliance metrics and key performance indicators. Prepare and present regular reports to senior management, highlighting compliance status, identified issues, and remediation efforts. Qualifications Extensive knowledge of FCRA, FDCPA, and other servicing regulations, exceptional analytical skills, and a proven track record in developing and implementing effective compliance programs. Working knowledge of applicable laws, regulations, and regulatory trends that impact Aff’s business. Ability to research and investigate where knowledge is lacking, building subject matter expertise. In-depth knowledge of FCRA, FDCPA, and other servicing, collections, and repayments regulations, guidelines, and industry best practices. Bachelor’s degree in business, law, finance, or a related field; advanced degree or professional certification in compliance is a plus. Inquisitive and proactive in proposing creative and effective solutions and ability to learn and adapt in a fast‑paced environment. Strong ability to build and manage relationships with stakeholders, coupled with excellent communication skills to clearly convey complex and sensitive issues. Minimum of 4 years of relevant experience in compliance and issues management, with a focus on servicing operations compliance, including FCRA and FDCPA. Excellent communication and interpersonal skills, with the ability to interact with individuals at all levels of the organization. Identifies situations and, where appropriate, can provide recommendations concerning methods, techniques, and evaluation criteria for obtaining results; brings well‑reasoned and informed recommendations forward on decisions to help drive business outcomes. Identifies solution/options/recommendations versus simply identifying a problem/decision point. Strong analytical and problem‑solving skills, with the ability to assess complex compliance issues and develop effective solutions. Benefits Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family. Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses. Supportive Communities: Get involved with our employee resource groups and community groups. Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country. Generous Time Off: Take the time you need when life happens. Health Benefits: Get a plan that fits your needs. Mental Healthcare: Take care of your mind with great mental health programs. Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave, plus a 4-week return-to-work transition program at full base pay. Away Days: We offer 20 company-wide paid days off. Learning & Development: Engage in exciting learning programs to level up your growth. #J-18808-Ljbffr Affirm