Order Management Specialist

Order Management Specialist

Immediate need for a talented Order Management Specialist. This is a 06+months contract opportunity with long-term potential and is located in Plano, TX (Onsite). Please review the job description below and contact me ASAP if you are interested. Pay Range: $35 - $42/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Process sales orders, primarily via EDI, ensuring accuracy in price and quantity.
• Handle manual purchase orders and customer requests for changes or cancellations.
• Manage exception handling for EDI errors and pricing disputes.
• Collaborate with internal teams to resolve issues and improve processes.
• Maintain a target response time of 48 hours for customer communications.

Key Requirements and Technology Experience:

• 3 to 5 years of order management or sales order management experience in a customer-facing, operational role.
• Strong attention to detail and organizational skills.
• Preferred: Experience with EDI (training available for candidates with solid order management experience).
• Intermediate Excel skills (pivot tables, VLOOKUP/XLOOKUP).
• Returns experience in a supply chain environment.
• A bachelor's degree in a related field is preferred; candidates with relevant experience may be considered without a degree.