Surgery Scheduler - Breast Care Center

Surgery Scheduler - Breast Care Center

Under the direction of the manager or designee supports the functions of the Scheduling Office by facilitating and producing the ORMIS Daily OR Schedule and its supporting documents in a timely and accurate fashion. Essential duties and responsibilities include:

1. Locates order on the Depot and accurately schedules procedures in the proper Epic system such as OpTime, Cupid, or Radiant.

2. Schedules appointments to the correct provider including all appropriate information and coordinates appointments on the same day when available.

3. Demonstrates the skills of effective communication, decision-making and organization to ensure efficient job performance and job success.

4. Educates patients, parents, guardians and/or appropriate designee on managed care process and communicates authorizations if needed.

5. Provides high-level customer service to referring providers and referred patients.

6. Assists with operational patient flow as applicable; performs problem-solving.

7. Maintains current working knowledge; adheres to Health System and departmental policies and procedures.

8. Demonstrates an ability to work as a part of a collaborative team with considerable autonomy and with attention to detail.

9. Contributes to and assists with the professional development of others.

10. Ensure Physician OR time is fully utilized.

11. In addition to the above job responsibilities, performs other duties as assigned.

Minimum requirements include:

Education: High School Graduate or equivalent required, Associates Degree in a related field preferred.

Experience: Internal Candidates: Demonstrated proficiency in the duties of the Access Associate Senior role. External Candidates: 3 years' experience in a clinical setting (hospital, surgery center or ambulatory clinic) in an administrative or clinical role required.

License/Certification: None required. Certified Healthcare Access Associate (CHAA) preferred.

Other skills include:

Proficient communication skills across spoken and written domains. Adequate auditory and visual skills. Attention to detail and ability to write legibly and compose messages clearly and concisely. Completed coursework or on-the-job training in medical terminology and/or CPT-coding and/or anatomy. Strong problem-solving skills. Required computer applications: MS Office (Word, Excel, and Outlook) and Epic. Must be able to understand and comply with policies and procedures. Job requires sitting for prolonged periods; frequently bending/stooping, reaching (overhead, extensive, and repetitive: computer keyboard and mouse use).

General information:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The starting base rate for this role is $21.50 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education. Benefits include:

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
• Paid Time Off, Long-term and Short-term Disability, Retirement Savings
• Health Saving Plans, and Flexible Spending Accounts
• Certification and education support
• Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond. The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.