Customer Support Data & Systems Lead
Coinscapture
Mercury is seeking a Customer Support Systems & Analytics Lead to own the data strategy and reporting within the Customer Support & Success organization. You will drive holistic data ownership as we scale across channels, an expanding BPO model, and AI automation. You will ensure data quality, configure Zendesk, build dashboards, and translate insights for CS leadership and stakeholders while partnering with Product, Strategy, and Ops. #J-18808-Ljbffr Coinscapture
Vacancy posted 3 days ago
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