Director, AI-Driven Customer Intelligence & Platforms
Vertex, Inc.
Vertex seeks a Director of Digital Customer Success Services to shape AI-powered strategies across onboarding, adoption, renewal, and expansion. You will drive intelligent automation, customer intelligence, and community programs while governing Gainsight and related platforms. Leverage deep AI and data governance expertise to deliver scalable, data-driven customer success outcomes, align cross-functional teams, and implement an enterprise platform roadmap." #J-18808-Ljbffr Vertex, Inc.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Director, AI-Driven Customer Intelligence & Platforms in New York, NY vacancy
$139.9k - $189.2k
...Infrastructure and Generative Intelligence (DIGI) team within... ...projects end-to-end that enable AI-powered insights and data-driven decision-making across... ...internal and external customers, writing specifications,... ...technical background in data platforms, AI/ML systems, and...PlatformCustomerIntelligenceRemote workFlexible hoursShift work- ...running the world’s best data and AI infrastructure platform so our customers can use deep data insights to improve... ...on the Databricks Data Intelligence Platform and identify opportunities... ...includes enabling governed access for AI-driven use cases (e.g. agent-based access...PlatformCustomerIntelligenceWorldwide
$94k - $130k
...enterprise agentic marketing platform. For over 15 years, the... ...competition across every search and AI surface that matters.We drive customer value through our technology, competitive intelligence, and agentic capabilities... ...to building a results-driven, engaging culture where...PlatformCustomerIntelligenceTemporary workShift work$115k - $160k
...and delivery of scalable, intelligent solutions that power our... ...education, and enterprise platform architecture, helping scale AI capabilities that... ...enterprise, business, and customer‑facing teams to ensure technology... ...and drive impactful data‑driven solutions. May have...PlatformCustomerIntelligenceRemote workMcGraw-Hill Education
New York, NY1 day ago- VP/Director of Technical Product MarketingLocation... ...competitive intelligence, understanding how... ...presentations, and customer conversationsCollaborate... ...metrics-driven approaches to measure... ...QualificationsExperience with AI/ML applications in... ...and major ad platforms. As fraudsters...PlatformCustomerIntelligenceWork at officeLocal area
- ...and managing scalable, data-driven processes. What You Will... ...processes, leveraging Artificial intelligence (AI) to drive continuous... ...commitment to delivering value to customers. ~ Demonstrated leadership... ...e.g., JIRA,), collaboration platforms (e.g., Confluence), and...PlatformCustomerIntelligenceTemporary workLocal area
DailyPay
New York, NY2 days ago $106k - $166k
...AreAddepar is a global data and AI platform empowering investment... ...information into actionable intelligence. Addepar unifies portfolio,... ...our fastest growing, priority customer segments. You’ll work cross-... ...impact on our clients. You are driven, flexible and can solve any...PlatformCustomerIntelligenceH1bImmediate startRemote workWorldwideVisa sponsorshipWork visaFlexible hours$127k - $199k
...AreAddepar is a global data and AI platform empowering investment... ...information into actionable intelligence. Addepar unifies portfolio,... ...impact on our clients. You are driven, flexible and can solve any... ...and technical features into customer benefits that resonate deeply...PlatformCustomerIntelligenceH1bImmediate startRemote workWorldwideVisa sponsorshipWork visaFlexible hours$200k - $275k
...infrastructure for abundant intelligence. We partner with top AI labs, governments, and... ...infrastructure. We treat our customers’ outcomes as our own,... ...solving skills with a data‑driven approach to decision... ...infrastructure or AI/ML platform deployments Knowledge of...PlatformCustomerIntelligenceLocal areaFluidstack
New York, NY9 hours ago$200k - $240k
...is simple: deliver the best AI-powered customer experience-faster than... ...America, and India. If you're driven by continuous learning, rapid... ...own the layer of ASAPP's platform that connects GenerativeAgent... ...We may use artificial intelligence (AI) tools to support parts...PlatformCustomerIntelligenceASAPP
New York, NY1 day ago$119k - $200k
...week CVP - Director, AI Search Department... ...discoverability), defining AI-driven acquisition... ...and research/voice of customer teams to map and optimize... ...a competitive intelligence practice for AI search... ...represented across AI search platforms. Distinguish...PlatformCustomerIntelligenceTemporary workLocal areaHome office3 days per weekNew York Life
New York, NY5 days ago$115k - $175k
...harnesses the power of AI to transform how... ...Graph, AI-powered intelligence, specialized... ...understand their teams and customers, automate critical... ...confident, data-driven business decisions... ...report to the Director of People Analytics... ..., or LMS platforms ~ Strong relationship...PlatformCustomerIntelligenceRemote workWork from homeFlexible hoursGong.io
New York, NY4 days ago- ...and care deeply about solving customer problems with precision. If... .... If you have a passion for AI-driven fraud prevention and... ...understanding of Socure's products, platform, and integrations.... ...business outcomes. Competitive Intelligence: Conduct in-depth technical...PlatformCustomerIntelligenceCurrently hiring
Socure Inc
New York, NY3 days ago $70k - $125k
...marketing insights and data platform, the holding company is... ..., faster, and more intelligent decisions for our... ...optimizations are powered by AI either through ensuring... ...managing technology-driven processes that enable efficient... ...all stages of the Customer Lifecycle (Awareness,...PlatformCustomerIntelligenceFull timeWork at officeLocal area3 days per week- ...maintenance, repair, and operations customer base. Additionally, FTAI... ...a new and rapidly growing platform within FTAI Aviation... ...power to data centers and AI hyperscalers worldwide.... ...surge in electricity demand driven by artificial intelligence infrastructure. As AI...PlatformCustomerIntelligenceImmediate startWorldwideFlexible hours
FTAI Aviation
New York, NY1 day ago - ...content performance and apply AI to modern marketing. Our... ..., and evolve with our customers. Through the Knotch platform, brands can measure the impact... ...insights, and AI-driven capabilities, we help marketing... ...BigQuery), or enterprise content intelligence. Experience running...PlatformCustomerIntelligenceFor contractorsImmediate startRemote work
Knotch
New York, NY5 days ago $183k - $252k
...decision-making. With market intelligence and search built on proven AI, AlphaSense delivers... ...smarter decisions through AI-driven market intelligence. Together... ...thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of...PlatformCustomerIntelligenceLocal areaAlphaSense, Inc.
New York, NY2 days ago$125.9k - $231.1k
...The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world’s most... ...organizations. Using our product-driven, AI-centric approach, we empower organizations... ...vision to life. You’ll conduct customer research, monitor and respond...PlatformCustomerIntelligenceSummer holidayFlexible hoursEY
New York, NY1 day ago$160k - $220k
...of software solutions helps customers manage emergency communications... ..., and leverage cutting-edge AI-driven analytics for security and... ...learning, and embedded intelligence to enable proactive threat detection... ...-scale cloud and edge AI platforms, ensuring that our AI...PlatformCustomerIntelligenceImmediate startRemote workRelocationMotorola Solutions
New York, NY1 day ago$154.6k - $232k
...Technical Product Manager (Product Platform) Get AI-powered advice on this job... ...with other tools our customers rely on. As a Sr.... ...the world learns. If you’re driven by building scalable foundations... ...Tools We may use artificial intelligence tools to support parts of the...PlatformCustomerIntelligenceImmediate startRemote work$152k - $193k
...Félix is a chat-based platform that enables Latinos in... ...and Artificial Intelligence to disrupt how remittances... ...we won Blockchain and AI innovation and application... ...'re obsessed with our customers, and we're building a... .... We're all owners, driven by a shared vision to...PlatformCustomerIntelligence$152k - $193k
...Félix is a chat-based platform that enables Latinos in... ...and Artificial Intelligence to disrupt how remittances... ...we won Blockchain and AI innovation and application... ...'re obsessed with our customers, and we\'re building a... .... We\'re all owners, driven by a shared vision to...PlatformCustomerIntelligence$156.6k - $215.25k
...running the world’s best data and AI infrastructure platform so our customers can use deep data insights to improve... ...on the Databricks Data Intelligence Platform and identify opportunities... ...includes enabling governed access for AI‑driven use cases (e.g. agent‑based access...PlatformCustomerIntelligence$152k - $193k
Félix is a chat-based platform that enables Latinos in... ...and Artificial Intelligence to disrupt how remittances... ...we won Blockchain and AI innovation and application... ...'re obsessed with our customers, and we're building a... .... We're all owners, driven by a shared vision to...PlatformCustomerIntelligenceRemote workFlexible hours$110k - $210k
..., and how teams orient around customer outcomes. This role blends strategic... ...a more empowered, product driven operating model across Bloomberg’s product and platform ecosystems.In this role, you... ...These may include: Artificial Intelligence (AI) Enterprise Products Enterprise...PlatformCustomerIntelligenceTemporary workFor contractorsWork experience placementWork at officeShift work3 days per week$130k - $150k
...Product Manager, Cloud Platform Job ID: 2026-14244 #... ...Leverage market, customer, and internal insights... ...experience with data-driven decision making to support... ...ubiquitous enterprise intelligence to organizations with... ...harness the power of AI to redefine how they operate...PlatformCustomerIntelligenceRemote workWorldwide$139k - $157k
...Influencer Marketing Platforms for Large Enterprises... ...the creator ecosystem, customer experience, and external... ...to seek data-driven rigor in decision-making... ...creator marketing into an intelligence-driven growth engine.... ...benefits and perks. AI Transparency Notice We...PlatformCustomerIntelligenceWork at officeRemote workWork from homeWorldwideHome officeFlexible hours$123k - $145k
...harnesses the power of AI to transform how... ...Revenue Graph, AI-powered intelligence, specialized agents, and... ...their teams and customers, automate critical sales... ...maximize the value of Gong's platform. TAMs connect high-... ...skills and a data-driven mindset. Proven ability...PlatformCustomerIntelligenceRemote workWork from homeFlexible hoursGong.io
New York, NY2 days ago$99.45k - $112.5k
...our culture.If you are driven to solve exhilarating... ...the entire lifecycle of customers in your portfolio,... ...their use of the Braze platform. Your focus will be to... ...foundation of composable intelligence, BrazeAI™ allows... ...combine and activate AI agents, models, and features...PlatformCustomerIntelligenceWork at officeBraze
New York, NY2 days ago$175.5k - $200.3k
...great experiences for our customers. Cloud Operations... ...cloud technologies and ML/AI capabilities. We are... ..., innovative and data driven technology products... ...passionate about building platform software for the next... ...and Artificial Intelligence capabilities. Your products...PlatformCustomerIntelligenceFull timePart timeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director, AI-Driven Customer Intelligence & Platforms. Be the first to apply!
Related searches
- insurance customer service manager New York, NY
- customer service office manager New York, NY
- director customer care New York, NY
- senior manager customer operations New York, NY
- csm New York, NY
- senior manager customer experience New York, NY
- director customer operations New York, NY
- customer service supervisor New York, NY
- customer service executive New York, NY
- bilingual customer service manager New York, NY