Economic Services Caseworker I/II

Joining the team at Gaston County Government means being part of a community that is dedicated to improving the lives of its citizens. We are a dynamic organization that values innovation, collaboration, and commitment to service. As an employee of Gaston County, you will have the opportunity to make a difference in your community every day. Whether you are working in public safety, social services, or administration, your contributions will help improve the lives of our residents and build a better future for our county. Description Gaston Social Services: Protecting, caring for and empowering children and adults who are temporarily or permanently unable to care for themselves through the administrating of federal, state and county programs focused on improving the well‑being of our citizens. The goal of the Gaston County Human Services Center and Division of Social Services is to foster an agency which is professionally responsive to our citizens' needs through daily caring outreach and simultaneously serve as an advocate for those in need. We strive to be community‑minded and community‑spirited. We abide by federal, state and county operating instructions in providing services and we assist welfare recipients in attaining self‑sufficiency. Examples of Duties The anticipated hiring range for the ESC I position is $16.88 - 20.04 The anticipated hiring range for the ESC II position is $18.56 - 22.04 Completes initial policy and procedure training in an eligibility program that includes classroom learning, online/remote learning, and peer shadowing. Submits work for second party review. Attains proficiency in applicable program area. Interviews applicants for social service assistance, records information on required forms; makes computations to determine appropriate financial assistance to be allowed. Investigates and verifies documents related to client's application; consults with supervisory personnel on complex cases or actions. Conducts follow up evaluations on clients according to a defined time and case management schedule. Advises applicant of approval or denial of benefits or services; provides explanation of right of appeal and client responsibilities for continued benefits or services. Reads and interprets written policies and procedures applicable to federal, state and local laws related to public service assistance. Must be available to work mandatory emergency shelters & other duties as assigned. Minimum Qualifications High school graduate Three years of clerical work with public contact NC Fast Core Certification and Level 1 Core Trainings within 90 days of employment. Additional Information The applicant selected must undergo a criminal background check and pass a drug screening test prior to employment. In compliance with G.S. 153A-94.2 (b), if the position being filled requires an applicant for employment to work with children in any capacity, the County must require the applicant, if offered the position, to be subject to a criminal history record check conducted by the SBI. These checks must be performed in accordance with G.S.143B-1209.26, which authorizes the SBI to provide fingerprint‑based state and national criminal record checks to cities and counties. At Gaston County, we are committed to providing equal opportunity to all employees, job applicants, and members of the community we serve. We value diversity, equity, and inclusion, and we strive to create a welcoming and inclusive environment where everyone is treated with respect and dignity. We do not discriminate on the basis of race, color, religion, national origin, sex (including pregnancy, childbirth, or related medical conditions), gender identity, sexual orientation, age, disability, genetic information, veteran status, or any other status protected by applicable laws. Gaston County will not sponsor applicants for work visas. Full‑Time employees are eligible for the total compensation package which includes: Health, Dental and Vision Insurance Life Insurance Flexible Spending Accounts Retirement Savings Plans Pension 401K (with 5% county contribution annually)Flexible Work Schedules Professional Development Opportunities Discounted YMCA Membership Part‑Time employees are eligible for certain benefits as a part of employment with Gaston County such as: Pro‑Rated Sick and Annual Leave Professional Development Opportunities Local Government Retirement Plan Employee Assistance Program Half‑Time employees are not eligible for benefits. To learn more details about the many benefits we provide view our Employee Benefits Guide. Overall, if you are looking for a challenging and rewarding career with competitive compensation and a comprehensive benefits package, Gaston County is the place for you. 01 Which statement below best describes the highest level of education you have completed? High school graduate, diploma or the equivalent (GED) Associate degree Bachelor's degree Master's degree Professional degree Doctorate degree 02 Do you have three years of clerical work experience with public contact? Yes No 03 Are you willing to obtain NC Fast Core Certification and Level 1 Core Trainings within 90 days of employment? Yes No Required Question #J-18808-Ljbffr Gaston County Government