HUMAN SERVICES PROGRAM SPECIALIST - SES - 64027033

Requisition No: 883910 

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM SPECIALIST - SES - 64027033

 Pay Plan: SES

Position Number: 64027033 

Salary: $66,300.00 Annually 

Posting Closing Date: 09/24/2026 

Total Compensation Estimator 

FLORIDA DEPARTMENT OF HEALTH

BROWARD COUNTY

HUMAN SERVICES PROGRAM SPECIALIST - SES - 64027033 

FLORIDA KIDCARE OUTREACH

COMMUNITY HEALTH

INTERNAL AGENCY OPPORTUNITY

This full-time position requires daily in-office work

Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.

We request that all applications be completed with People First - no faxed or mailed applications to the agency. Experience, education, and/or training used to meet the minimum qualifications and in response to the qualifying questions must be verifiable through information contained in your application. 
When completing the online application, all gaps of employment or education greater than 90 days starting from high school must be explained (approximate date, month, and year) identifying company name or if unemployed. Incomplete applications will not be considered.

All department positions require the incumbent to be able to communicate in English effectively, orally, and in writing. Applicants who do not meet this requirement will not be considered.

DESCRIPTION OF DUTIES

This position is a professional Human Services Program Specialist assigned to the Florida KidCare Outreach Program, serving as the Program Manager reporting the Public Health Services Manager E-SES/Community Outreach Director. The role primarily involves supervisory responsibilities, including communicating with, motivating, training, and evaluating employees, as well as planning and directing their work. The Program Manager is responsible for all supervisory duties including, but not limited to recruitment and selection, developing performance plans, conducting performance appraisals, planning, directing work, ensuring proper coverage, approving leave, and taking disciplinary action as appropriate within the Florida KidCare Outreach Program. The Program Manager motivates employees to improve the quality and quantity of work performed. The Program Manager is responsible for counseling staff and approving direct report’s timesheets. Supervises and supports staff responsible for KidCare Program operations, including providing customer service to clients via answering (954) INSURES; responding to inquiries; assisting with the application and enrollment process; distributing program materials to community partners and local businesses; maintaining hotline call logs; and ensuring accurate data entry and updates in the program database.

Serves as the local client advocate for families, via phone or in person, for the identification of Florida KidCare issues.

Develop, maintain and monitor a database to track program measures, performance standards and outcomes for the KidCare Program to ensure accurate reporting and program compliance.

Coordinates and schedules staff coverage for community engagement and outreach activities, including identifying and participating in community events, and delivering presentations to promote the KidCare Program.

Coordinates with KidCare outreach staff to ensure adequate quantities of KidCare outreach materials are available for distribution to child serving agencies throughout Broward County. Serves as the point of contact for requests, arranges delivery, and distributes materials by mail or in person as needed.

The incumbent is responsible for leading the planning, organization, evaluation, and execution of program activities in accordance with contract requirements for the Florida KidCare Outreach Program. Duties include developing all required written reports, such as annual work plans, biannual reports, strategic plans, and grant applications. Support the planning, coordination, and execution of key outreach events, including coordinating health fairs and other identified health promotion events and community fairs. Chair the local advisory committee, known as KidCare Partners Taskforce, which is responsible for planning and assessing KidCare outreach activities performed in Broward County. Prepare for meetings (type minutes, make photocopies, distribute handouts to members.) Responsible for coding Employee Activity Record (EARS). The Program Manager must possess effective coalition building skills to serve as the Chair of the KidCare Taskforce in Broward County.

The incumbent will serve as a subject matter expert while consulting with community agencies, organizations, schools, professionals, and community groups to promote the Florida KidCare Outreach Program throughout the county. The Program Manager will be responsible for managing all grant deliverables and will serve as the primary resource for information on current programmatic federal and state guidelines as changes arise.

This incumbent participates in all communication activities including conference calls, workgroup meetings, trainings, and presentations.

The incumbent will be responsible for planning local marketing campaigns and participating in public relations activities such as television and radio appearances, and community events as requested.

The Program Manager will represent DOH-Broward on committees as requested and approved by immediate supervisor.

Additionally, the Program Manager will confer with the Community Outreach Director to complete and submit all written reports, special reports, and other requests for program specific information. When necessary, the Program Manager will prepare presentations and facilitate internal and external meetings, trainings, and workshops. Serves as a POD Manager during the activation of ICS to conduct exercises and events that require deployment of staff. Responsible for coding Employee Activity Record (EARS).

Performs other related duties as required.

Knowledge, Skills and Abilities 

• Experience hiring, supervising, and evaluating employees’ performances.
• Ability to establish and maintain effective working relationships with internal and external partners.
• Knowledge of public agencies involved in health and human services and Community Based Organizations in Broward County.
• Excellent customer service skills, excellent typing and computer skills needed including knowledge of Microsoft Excel and Microsoft Word.
• Knowledge of general supervisory procedures
• Excellent verbal and written communication skills.
•  Knowledge of the principles and techniques of effective communication.
• Knowledge of the methods of data collection. Knowledge of the principles and practices of health education.
• Ability to design and produce health promotion and public health educational materials for the media.
• Ability to develop and deliver health education presentations.
• Ability to collect and analyze data. Ability to plan, organize, and coordinate work assignments.
• Ability to establish and maintain effective working relationships with others.
• Proficient skills with computer systems. Ability to utilize computer systems. Ability to provide health education services to others.
• Ability to communicate effectively.
• Ability to work evenings and weekends.
• Ability to understand and apply applicable rules, regulations, policies and procedures.

Minimum Qualifications:

1. Willing to work before, during and/or beyond normal work hours, or days in the event of an emergency.
2. Valid driver’s license free of major infractions and access to an automobile to be utilized for work purposes and receive reimbursement for mileage.
3. This position is a full-time, in-office position. Must be willing to physically come in the office to perform the duties & responsibilities of the positions.
4. This position requires current authorization to work in the United States without employer sponsorship. The Department of Health is unable to provide employment visa sponsorship. 
5. Experience supervising staff in an outreach program.
6. Experience collaborating with community partners and leading a community coalition.
7. Experience delivering presentations in a large community setting as part of an outreach activities for health insurance program.
8. Ability to work evenings and weekends 

PREFERRED QUALIFICATIONS

1. Experience managing and implementing a health insurance or financial eligibility determination program.
2. Experience planning and conducting large community outreach and engagement events.
3. Experience developing written reports, deliverables, and correspondences for a health insurance enrollment initiatives.
4. Data collection and analysis experience.
5. Experience working in Florida health insurance outreach program.

Florida Department of Health Mission, Vision, and Values: 

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the  Healthiest  State in the Nation.

Values:

I  nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Fort Lauderdale, Broward County

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click );

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit .

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on us.fitly.work). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on us.fitly.work). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.