Housekeeper - Full Time- Asheville Downtown

Job Description

Job Description

Join Our Team as a Housekeeper at the DoubleTree by Hilton Asheville Downtown!

Are you an active, hands-on professional who loves creating warm, welcoming environments and seeing the sparkling results of your hard work?

At Parks Hospitality Group, our guests' comfort and peace of mind are our top priorities. We are seeking a dedicated and reliable Housekeeper to join our close-knit rooms team. In this active role, you will be essential to our daily operations—maintaining the immaculate presentation of both cozy guest rooms and vibrant public areas. Working alongside a supportive team, you will uphold our high standards of hygiene and tidiness, making sure the entire property feels like a fresh, welcoming home away from home.

What You’ll Do:

• Provide exceptional customer service to all hotel guests, ensuring their comfort and satisfaction.
• Thoroughly clean assigned rooms, including sweeping, mopping, vacuuming, dusting, cleaning commodes, and changing linens.
• Replace linens and restock guest amenities as needed.
• Maintain cleanliness and organization of housekeeping carts.
• Follow safety and sanitation guidelines, using correct cleaning chemicals for designated surfaces.
• Report any maintenance issues or missing/damaged items through the hotel operations software.
• Handle lost and found items in accordance with hotel procedures.
• Ensure guest rooms are secure by keeping doors locked and reporting any security issues.
• Assist with special cleaning projects and tasks as assigned.
• Mentor and train new team members.

What You’ll Need:

• At least 2 years of hotel housekeeping experience.
• Strong attention to detail and commitment to cleanliness.
• Ability to work independently and prioritize tasks effectively.
• Good communication skills and the ability to collaborate with a team.
• Physical stamina to perform cleaning tasks for extended periods.
• Flexibility to work shifts, weekends, and holidays.
• High school diploma or equivalent.
• Knowledge of cleaning techniques and procedures.

Why You’ll Love Working Here:

• Immediate medical and dental benefits starting on your very first day for full-time team members.
• Paid time off (PTO) for all team members, because we value your well-being.
• Earn an extra $50–$150+ per month through performance incentives, plus cash awards for quarterly and/or annual performance ($250-$500).
• Explore the globe with heavily discounted room rates at brand hotels worldwide for you and your family.
• Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

About Us:

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.

Location:

199 Haywood St. Asheville NC. 28801