Courtesy Officer - High Rise Commercial Building (Brickell)

Security Concierge Officer – Commercial High-Rise Building Location: Brickell, Miami, FL Schedule: Monday – Friday, 9:00 AM – 5:00 PM Pay Rate: $18.00 per Hour SMI is seeking an experienced and professional Security Concierge Officer for a premier commercial high-rise building located in the heart of Brickell. This position is ideal for an individual who takes pride in providing exceptional customer service while maintaining a secure and welcoming environment for tenants, guests, and vendors. As the first point of contact for the property, you will serve as the face of the building and play a vital role in creating a positive experience for everyone who enters the facility. Position Responsibilities Greet and welcome tenants, guests, visitors, and vendors in a professional and courteous manner. Provide exceptional customer service and assistance to building occupants. Monitor lobby and common areas to ensure a safe and secure environment. Assist the Property Management Office with daily operations and administrative support as needed. Verify visitor access and maintain visitor logs. Respond to tenant inquiries and provide information or directions when necessary. Coordinate with building staff, contractors, and vendors. Observe and report any unusual activity, maintenance concerns, or security-related incidents. Maintain a professional appearance and demeanor at all times. Represent the building and SMI with the highest level of professionalism and integrity. Qualifications Previous Security Concierge, Front Desk, Hospitality, or Customer Service experience preferred. Excellent communication and interpersonal skills. Professional appearance and strong customer service mindset. Ability to multitask and work independently. Strong attention to detail and problem-solving skills. Experience working in commercial office buildings, luxury residential properties, hotels, or hospitality environments is a plus. Valid Florida Security D License preferred. Why Join SMI? At SMI, we value professionalism, teamwork, and excellence in customer service. We provide our employees with opportunities to grow while working alongside outstanding professionals in a supportive environment. If you are ready to bring your expertise, provide exceptional service, and work with a great team, SMI is the company for you. Apply today and become part of a team dedicated to excellence. #J-18808-Ljbffr