Client Account Manager

Job Description

Job Description

Company Overview

Spherexx.com® is an award-winning, full-service advertising agency and software development company that serves thousands of clients nationally, providing cloud-based marketing technology to meet the demand for integrity, imagination, innovation, and results-driven website design, touchscreen kiosks, and software solutions.  We work in teams to deliver superior products on deadline! Our flat organization allows for project overlap and a chance for all team members to gain new skills and discover hidden talents.

Job Summary

This is an IN-OFFICE POSITION.  No remote possibilities.  Spherexx is seeking an individual to provide excellent customer service as a Junior Account Manager. English Majors are encouraged to apply for this position.  Introverts excel in this role!  Our team is expanding and successful candidates will support our ILoveLeasing team and our users in various functions as outlined below.  

Responsibilities and Duties

• Quality control and auditing
• Calling clients, verifying information, and making updates 
• Data entry & testing software 3rd party integrations
• Internet research 
• Answering calls from existing clients and general customer service
• Reviewing reports & helping clients understand how to use that data
• Providing demos & training sessions including managing attendees & reminders

Qualifications and Skills

• Highly organized individual with consistent follow-through
• 65 WPM typing is a minimum requirement
• Excellent written & oral communication expertise 
• Solid data entry/keyboard skills
• Computer/ internet knowledge & experience is preferred
• Extreme attention to detail
• Ability to memorize protocols and procedures
• Exhibit creative problem-solving
• Maintain a positive attitude with clients and coworkers
• Establish and maintain strong client relationships
• Ability to work with a wide variety of clients and personalities
• Build on our outstanding documentation and follow-up capabilities
• Ability to understand and manage client expectations
• Ability to work closely with all levels of the organization and to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
• Ability to take ownership of assigned tasks

Education:

Bachelor’s degree in English. As this is an entry-level position, all qualified candidates will be considered regardless of their specific field of study.

Benefits and Perks

Spherexx offers a competitive time-off package, a competitive (employer subsidized) medical insurance package offered after the 60th day of full-time employment in addition to dental, vision, and life insurance, on-site fitness center, media center, indoor basketball court, full-service coffee bar, and many more office perks.

Essential functions of this position include prolonged periods of sitting and concentration, repetitive hand movements, good visual acuity, effective communication skills, and operation of standard office equipment.

Physical Requirements:

• Sedentary Work: This role primarily involves sitting for extended periods; however, a standing desk option is available for alternative working positions.
• Repetitive Motions: Regular use of a computer and other office equipment is required, involving frequent keyboard and mouse use, and handling small components.
• Visual Requirements: Must possess the ability to see and read data on computer screens and printed material with adjustments as can be made by standard office equipment. This includes the necessity for close, distance, color, and peripheral vision, as well as depth perception and focus adjustment.
• Communication Skills: Effective oral and written communication skills are essential, requiring the ability to hear, speak, and interpret information at normal levels and communicate effectively with team members and clients.
• Physical Mobility: Must be capable of standing, walking, and climbing stairs occasionally. The role may require frequent reaching, stooping, kneeling, crouching, and handling of objects.
• Manual Dexterity: Adequate hand and finger dexterity is needed for typing and managing office equipment.
• Environmental Conditions: Work is performed in a standard office setting exposed to typical lighting, temperature, and noise levels.

Equal Opportunity and Accommodation: Spherexx is committed to equal opportunity employment. We do not discriminate based on age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any other protected category. Should you require reasonable accommodations to engage in the hiring process or perform essential job functions, please contact Christina Powers at View email address on ziprecruiter.com or Becca Wilson at View email address on ziprecruiter.com.

Additional Requirements:

• Candidates may be subject to a drug test, typing test, and background check as part of the hiring process.

At Spherexx.com®, we're not just a company; we're a vibrant community of change-makers and innovators dedicated to reshaping the Proptech landscape. With over two decades of pioneering experience, we've been at the forefront of delivering groundbreaking internet-based software, data analytics, and marketing solutions. Our work spans diverse sectors such as multifamily, single-family and various other industries, offering a broad spectrum of learning and growth opportunities for our employees.

Technology That Powers Your Potential-

Dive into the world of cutting-edge technology with Spherexx, where you'll work with the latest in AI, advanced analytics, and an extensive suite of tech tools designed to enhance operational efficiency and brand experiences. Our commitment to innovation provides daily opportunities for you to develop your skills and make tangible impacts in the Proptech industry.

Marketing and Operational Strategies That Make a Difference-

Join us in crafting marketing and operational strategies that not only elevate brands but also forge meaningful connections. Our comprehensive approach includes everything from creative branding and website development to sophisticated digital campaigns, empowering you to master the art of impactful communication in the digital age.

A Culture of Servant Leadership, Collaboration, and Dynamic Growth-

Spherexx stands as a beacon of innovation, where servant leadership and a flat organizational structure cultivate an environment of open communication, collaboration, and mutual respect. Here, you'll thrive in a dynamic work environment that fosters creativity, inclusivity, and personal growth, all while contributing to our unwavering dedication to measurable results and sustainable development.
Many of our team members, including our first three employees, have grown with us, reflecting our commitment to nurturing talent and fostering a supportive community. This reflects our dynamic culture that values continuous growth, embraces change, and fosters diversity in thought and innovation. We pride ourselves on blending the wisdom of experience with fresh perspectives, ensuring a vibrant, forward-thinking environment for all.

Embark on Your Career Journey with Spherexx-

Embark on a career path brimming with opportunities to innovate, grow, and excel. At Spherexx, you'll collaborate with some of the brightest minds in the industry, contributing to the exciting evolution of Proptech. Ready to make your mark? Join us in this journey of innovation and success.

Company Description

At Spherexx.com®, we're not just a company; we're a vibrant community of change-makers and innovators dedicated to reshaping the Proptech landscape. With over two decades of pioneering experience, we've been at the forefront of delivering groundbreaking internet-based software, data analytics, and marketing solutions. Our work spans diverse sectors such as multifamily, single-family and various other industries, offering a broad spectrum of learning and growth opportunities for our employees.\r\n\r\nTechnology That Powers Your Potential-\r\n\r\nDive into the world of cutting-edge technology with Spherexx, where you'll work with the latest in AI, advanced analytics, and an extensive suite of tech tools designed to enhance operational efficiency and brand experiences. Our commitment to innovation provides daily opportunities for you to develop your skills and make tangible impacts in the Proptech industry.\r\n\r\nMarketing and Operational Strategies That Make a Difference-\r\n\r\nJoin us in crafting marketing and operational strategies that not only elevate brands but also forge meaningful connections. Our comprehensive approach includes everything from creative branding and website development to sophisticated digital campaigns, empowering you to master the art of impactful communication in the digital age.\r\n\r\nA Culture of Servant Leadership, Collaboration, and Dynamic Growth-\r\n\r\nSpherexx stands as a beacon of innovation, where servant leadership and a flat organizational structure cultivate an environment of open communication, collaboration, and mutual respect. Here, you'll thrive in a dynamic work environment that fosters creativity, inclusivity, and personal growth, all while contributing to our unwavering dedication to measurable results and sustainable development.\r\nMany of our team members, including our first three employees, have grown with us, reflecting our commitment to nurturing talent and fostering a supportive community. This reflects our dynamic culture that values continuous growth, embraces change, and fosters diversity in thought and innovation. We pride ourselves on blending the wisdom of experience with fresh perspectives, ensuring a vibrant, forward-thinking environment for all.\r\n\r\nEmbark on Your Career Journey with Spherexx-\r\n\r\nEmbark on a career path brimming with opportunities to innovate, grow, and excel. At Spherexx, you'll collaborate with some of the brightest minds in the industry, contributing to the exciting evolution of Proptech. Ready to make your mark? Join us in this journey of innovation and success.