Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2020 and currently lead a team of four. Before joining State Farm, I worked in a variety of roles, including at Commerce Bank and Baker Pool & Spa. I originally wanted to become a claims representative, but that opportunity led me to State Farm and eventually agency ownership.

I'm a lifelong St. Louis resident who enjoys spending time with my family and staying active outdoors. Giving back to the community is important to me. Our agency is involved with the North County Chamber of Commerce and supports local pet rescue organizations. We enjoy building relationships both inside and outside the office.

Our agency offers PTO, health benefits, a 401(k), licensing reimbursement, work-life balance, and private offices for our sales team members. We believe in giving our team the tools and environment they need to succeed.

Our culture is young, energetic, and team-focused. We work hard, communicate openly, and push each other to achieve our goals. I'm looking for someone with a strong work ethic who is resilient, coachable, and motivated to succeed. If you're the type of person who can handle rejection, stay positive, and move confidently to the next opportunity, you'll fit right in with our team.

ROLE DESCRIPTION:
Ben Weeks - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.