Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2016 and have since grown to a team of 15 across two office locations. Before becoming a State Farm agent, I gained firsthand experience working as an agency team member, which gave me a strong foundation for eventually building and leading a team of my own. Outside of the office, I’ve been married for 12 years, have three kids, and enjoy spending time outdoors - especially hunting, golfing, and fishing.

Giving back is an important part of our agency. I serve on the Boys & Girls Club Board and stay actively involved with our local high school and community.

Our agency offers health benefits, a 401(k), competitive paid time off, licensing costs paid up front, and a strong commitment to work-life balance. After six months, team members also have the opportunity to transition to a four-day workweek, giving our team additional flexibility while maintaining a high-performing environment.

Our culture is competitive, motivated, and team-oriented. We work hard, hold ourselves to high standards, and want people who contribute positively to the team. I’m looking for someone who is detail-oriented, reliable, adaptable, and comfortable multitasking in a fast-paced environment. A positive attitude and resilience are especially important—if you’re motivated to succeed, willing to work as part of a team, and can stay optimistic when challenges arise, we’d love to meet you.

ROLE DESCRIPTION:
Zach Plackemeier - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.