Agile Product Manager

Role Description

Cigna Healthcare Global Health Benefits is looking for an Agile Product Manager to help shape products that support international health benefits. In this role, you will guide the product vision for Policy Administration System scrum teams and help improve how our North America region supports global health business needs. You will connect customer insight, business strategy, and agile delivery so teams can build solutions that are useful, sustainable, and meaningful. This is a strong fit for someone who is curious, collaborative, and energized by turning complex needs into clear product outcomes.

• Own and communicate a clear product vision and roadmap that align business goals, customer needs, portfolio priorities, and delivery capacity.
• Translate strategic initiatives into product outcomes by shaping epics, defining features, and helping teams understand the value behind the work.
• Partner with business leaders, portfolio managers, product owners, architects, release train engineers, and delivery leads to align priorities and manage dependencies.
• Lead discovery work using customer feedback, data, design thinking, and business insight to test ideas before teams invest in delivery.
• Guide roadmap decisions by balancing customer value, business impact, technical feasibility, risk, and team capacity.
• Support planning routines, including PI planning and backlog prioritization, so agile teams know what matters most and why.
• Collaborate with outcome owners to define product measures, track progress, and show how product work improves business and customer results.
• Collaborate with Customer Experience, Data teams, and UX/UI design teams to ensure the customer voice is embedded at all stages of the product delivery cycle.
• Help move epics and features from idea to done by staying close to delivery progress, tradeoffs, risks, and decision points.
• Promote a healthy agile culture where teams learn from feedback, solve problems together, and stay focused on continuous improvement.

Qualifications

• Minimum of 5 years of experience in product management or product ownership related role.
• Experience working with agile teams to plan, prioritize, and deliver product or technology solutions.
• Ability to turn business needs into clear product direction, roadmap priorities, features, acceptance considerations, and measurable outcomes.
• Strong communication, facilitation, and presentation skills, with the ability to explain complex topics in a clear and practical way.
• Proven ability to build trusted relationships across business, technology, portfolio, and delivery teams.
• Strong judgment, problem-solving skills, attention to detail, and ability to manage competing priorities in a fast-moving environment.
• Ability to work with international stakeholders across regions and time zones.
• Ability to demonstrate the following characteristics:
• Business Acumen – Understands business drivers, profitability, and strategy to guide product decisions.
• Customer Centricity – Empathizes with customer needs and converts insights into impactful solutions.
• Stakeholder Management – Builds strong partnerships to ensure alignment and manage dependencies and risks.
• Agile Mindset – Rapidly validates hypotheses, learns through feedback, and adapts based on data.
• Strong Delivery – Turns strategy into execution while delivering on commitments and measurable impact.

Requirements

• Bachelor's degree in business, technology, healthcare, or a related field.
• Experience in health benefits, insurance, global health, or international business operations.
• Experience with Jira or a similar agile work management tool.
• SAFe Product Owner/Product Manager certification or willingness to complete certification after hire.
• Experience applying design thinking, customer experience methods, data insights, or analytics to improve product decisions.
• Comfort working with both business and technical partners to evaluate options, clarify tradeoffs, and support practical decisions.

Benefits

• Comprehensive range of benefits, with a focus on supporting your whole health.
• Health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• 401(k), company paid life insurance, tuition reimbursement.
• A minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.