HVAC Service Technician

HVAC Service TechnicianThe HVAC Service Technician will be responsible for all aspects of the installation, maintenance, inspection, operation, and repair of heating and cooling systems in residential buildings. This technician is also responsible for getting accurate sheet metal and equipment measurements for all.Technicians will primarily respond to service calls, but will also do planned maintenance and/or installation as needed. Our company offers on-the-job training and yearly wage increases as your skills develop. Starting pay is determined upon skills and experience.Essential Duties and ResponsibilitiesThe essential functions include, but are not limited to the following:Serving the clients by expertly servicing customers' entire needs.Wear floor savers while in the client's home and maintain a neat work area when performing a repair or scheduled service.Always explain to the client what service you are performing. Explain and show the client how the company provides superior service.Install, maintain, modify and repair heating and cooling systemsInspect and test components of systems to ensure they are operable and safeConduct heat loss/heat gain calculations to determine the proper size system for a homeUnderstand your sales criteria and hold yourself accountable for exceeding revenue goals.Establish rapport with clients to sell the right products and services.Re-check all repairs and installations after you've repaired or replaced it, before leaving the client's home to ensure everything is working properly and the client knows how to operate the system properlyPerform a proper inspection of the client's entire HVAC system. Look for ways to prevent future breakdowns.Properly use the Pricing Guide.Explain the club memberships to the client, giving them an opportunity to join. Maintain an average conversion of at least 25% of non-club members and maintain a 90% renewal rate on existing club members.Maintain your truck so that it is neat and clean on the inside and outside at all times. The truck is one of the best billboards that the company has. Park the truck for the maximum impact of the "billboard" when possible.Visit customer homes to ensure proper measurements for sold projects.Always be safety conscious both on the job and while driving.Participate actively in all training exercises, morning meetings.Live the Core Values in every interactionOther duties as assignedRequirementsMinimum QualificationsHigh school diploma/GED requiredAssociate degree preferred but not required5+ years' experience in the HVAC tradeIn-depth knowledge of maintenance and repairs of HVAC systemsSelf-starter, reliable, flexibility with hoursStrong customer service skillsMust pass random drug testingUnderstanding of the current regulations within the fieldExcellent interpersonal communication skills on a technical levelAble to work both independently and as part of a teamGeneral knowledge of power tools and techniques for care and safe useMaintain a valid driver's license and acceptable driving recordDemonstrable knowledge and skills for HVAC installation, troubleshooting, maintenance and repair of systems and equipmentPhysical Demands and Work EnvironmentClimbing up and down on ladders and equipmentHeavy lifting required (50-75) pounds, ladder work and tight space work required from time to timeAbility to pick-up a minimum of 25 pounds consistently and carry up to 250 feet unassistedOperate handheld power toolsWear personal protective equipmentAbility to work more than 40 hours per work week as neededWorking Environment:Work both indoors and outdoorsWould be exposed to very hot or very cold temperaturesWill be in proximity to hazardous conditions, equipment, and situationsWear safety attire, such as goggles or other protective clothingCould be exposed to sounds and noise levels that are uncomfortable and distractingWill be exposed to very bright or inadequate lighting conditionsAbility to climb ladders and work from roofs and scaffoldingWill work around exposed contaminantsMust be able to work in cramped work places, such as crawl spaces under floors.