Intake Coordinator-Home Health

Job Description

Job Description

Job Summary

Intake Coordinator-Home Health

$1269/40hours

Full-time, Part-time, Contract

In-Office | Clearlake, CA, United States

Day Shift 5 x 8s, M - F 8am to 5pm. Must have LVN certification. At least 1 year of experience. This will be a clinical intake coordinator for home health processing and scheduling referrals. No Call. A possible job title for this role could be LVN Clinical Intake Coordinator. Candidates must have their LVN.

You’re the kind of person who is always looking to learn. You want to grow into something greater and you’re looking for an employer encourages and supports your professional development. Talented Medical Solutions promotes advancement and rewards our employees based on individual performance and merit. Sure you’ll have exposure to the team, but all of our people are accountable for their success. Competitive and focused, our team is on a mission to deliver excellence. We also know that this can only be accomplished by supporting our employee growth and development. By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. This a culture of winning. At Talented Medical Solutions we breed winners.

Responsibilities

• Coordinate intake of home health referrals and ensure timely processing.

• Prioritize referrals, manage pipelines, and forecast potential admissions.

• Ensure compliance with HIPAA, policy, and regulatory requirements.

• Verify patient eligibility, benefits, and admission criteria with accuracy.

• Maintain accurate patient records in the EHR system and ensure data integrity.

• Communicate intake status and next steps with families, clinicians, and payers.

• Provide accurate KPI reporting on intake volumes, conversion rates, and timelines.

• Escalate high-risk cases to appropriate clinicians and leadership.

• Collaborate with operations to schedule staffing and resource allocation.

• Identify opportunities for process improvements to reduce delays.

• Support on-site team with training and onboarding of new intake staff.

Experience/Qualifications

• Strong knowledge of HIPAA, patient confidentiality, and regulatory compliance.

• Experience in intake coordination for home health or similar healthcare settings.

• Proficiency with EHR systems and data integrity best practices.

• Experience forecasting admissions and managing intake pipelines with KPIs.

• Ability to verify patient eligibility and benefits accurately for admissions.

• Excellent communication with families, clinicians, and payers; escalation protocols.

• Strong organizational skills with prioritization and scheduling for staffing.

• Process improvement mindset; identify delays and implement solutions.

• Capability to generate and analyze intake performance reports and dashboards.

• On-site training and onboarding support for new intake staff.

What's in it for you? (Salary, Commissions & Benefits)

• On-site position based in Clearlake, CA — enjoy a dedicated workplace and local team collaboration

• Competitive base salary as the core of your compensation package