Human Resources Assistant

Purpose

Supports daily HR operations by providing reliable, accurate, and service focused HR support across the employee life cycle. This role serves as the first point of contact for employee inquiries, ensures smooth coordination of onboarding, maintains accurate employee records, and supports coordination of benefits and administrative processes. With a strong focus on responsive service, the HR Assistant maintains critical HR information, handles employee inquiries, and supports daily HR functions with professionalism, confidentiality, and care.

EFCO Culture & Safety Statement

Act with Integrity by demonstrating honesty, responsibility, trustworthiness, and respect in all actions. Strive for Quality through continuous improvement and data-driven decision-making. Embrace Innovation by being self-aware, collaborative, and curious. Deliver Super Service by creating value and consistently exceeding customer expectations.

At EFCO, the health and safety of our team members, visitors, and contractors is an overriding priority and EFCO is committed to promoting a safe and healthy work environment by requiring all team members to participate in environmental, safety, and health program activities. This includes always wearing required personal protective equipment; participating in safety training; engaging in and supporting safety activities including reporting hazards, unsafe work practices & near misses, incidents involving property damage, and any / all injuries - no matter how minor - immediately to their supervisor or manager.

Essential Functions

HR Administration & Team Member Support (30%) Provide day-to-day administrative support for HR activities and serve as a primary point of contact for routine team member inquiries through established communication channels. Provide accurate and timely information regarding routine HR processes and direct questions requiring additional guidance to the appropriate HR team member. Maintain HR inboxes and ticketing activities, track requests, and ensure follow-up on outstanding items. Process routine employee changes and transactions according to established procedures. Maintain confidentiality and professionalism when handling employee information and interactions. Support HR communications, administrative activities, and other routine HR processes as assigned.

Recruiting & Onboarding Support (25%)
Provide administrative and coordination support throughout the recruitment and onboarding process. Coordinate job postings, candidate communications, interview scheduling, assessments, background checks, drug screens, physicals, pre-employment requirements, offer documentation, and new-hire paperwork in partnership with the Recruiter and HR Generalist. Complete required HRIS transactions, new-hire reporting, system access requests, and onboarding documentation. Complete routine compliance activities, including I-9 and E-Verify processing, Social Security verifications, required reporting, audits, and documentation. Prepare orientation materials and coordinate onboarding logistics to support a consistent and welcoming new-hire experience. Maintain accurate recruiting and onboarding records and track completion of required activities. Escalate questions, exceptions, or issues requiring HR judgment to the HR Generalist or appropriate HR team member.

HRIS & Personnel Records (25%)
Enter, update, and maintain accurate employee information in HR systems, including new hires, job changes, transfers, benefits changes, and separations. Maintain organized and confidential electronic and physical personnel records and support routine file audits. Complete routine HRIS transactions and data updates in accordance with established procedures. Assist with standard reports, data requests, and audits as assigned. Maintain required documentation and ensure records are complete, accurate, and accessible to authorized users. Support HR system processes, including routine troubleshooting and employee assistance, and escalate system issues requiring additional expertise.

HR Projects and Engagement Support (20%)
Assist with ongoing HR initiatives, compliance projects, or cross-functional efforts as needed. Partner with team members to support employee engagement initiatives, such as recognition programs, wellness activities, surveys, and internal events. Contribute to continuous improvement by offering feedback and insights from the employee perspective. Support benefits, wellness, recognition, engagement, and other HR programs through administrative coordination and timely completion of assigned activities.

Additional duties may be assigned as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing to meet organizational goals and priorities.

Qualifications

• Education: High school diploma or equivalent required. Associates degree in Business, Human Resources, or related field preferred.
• Experience: At least 2 years of administrative experience in HR or a related field preferred.
• Certification(s) and License(s): N/A
• Leadership: N/A
• Computer Skills: Proficiency in Microsoft Office required. Experience using HRIS systems is preferred.
• Other Requirements: Must be detail-oriented and able to manage multiple priorities. Excellent communication and confidentiality are essential.

Core Competencies

• Responsibility: Takes ownership of actions, tasks, and outcomes; follows through on commitments.

• Relationship Building: Develops and maintains productive, respectful relationships across teams and functions.

• Communication: Communicates effectively verbally and in writing, producing clear, concise, and professional content and adapting style to audience and setting.

• Professionalism: Demonstrates reliability, accountability, and a respectful approach to all work and interactions.

• Organizational Awareness: Understands the company's structure, priorities, and how decisions impact the broader business.

EFCO is an Equal Opportunity Employer. Qualified applicants for employment will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

Light: Exerting up to 20 lbs of force occasionally and/or up to 10 lbs. force frequently and/or a negligible amount of force constantly. Even when weight lifted is negligible, a job is rated light when:

1) it involves walking or standing to a significant degree;

2) it requires sitting most of the time but involves pushing and/or pulling of arm or leg controls; 3) it involves working at a production rate that requires constant pushing or pulling of materials.

To ensure a safe work environment while meeting the physical demands of the job you must be able to perform the following physical and mental tasks with or with or without a reasonable accommodation:

• Balancing - maintaining equilibrium when walking, climbing, crouching, etc.
• Repetitive Motions - Substantial movements (motions) of the wrists, hands, and/or fingers.
• Stooping - bending at the waist
• Sitting/Standing - must be able to sit or stand as required for extended periods of time.
• Lifting motions or lifting objects up to 20 lbs. ( this is an arbitrary number without an official analysis)
• Walking
• Climbing - ascending or descending ladders, stairs, scaffolding, ramps, poles etc.
• Hearing
• Talking
• Capacity to think, concentrate and focus for long periods of time
• Ability to read complex documents in the English language
• Capacity to reason and make sound decisions
• Ability to write complex documents in the English language
• Capacity to express thoughts orally
• Expertise in:
• Ability to regularly perform all job functions at company office or designated worksite
• Ability to withstand environmental conditions such as extreme heat or cold, grass, wind, sand, fumes, odors, gases, noises. Etc.

The position is currently classified as on- site.

The company reserves the right to modify, update, change and/or make corrections to this job description, at the sole discretion of senior leadership, at any time during the employee's employment term, at the sole discretion of management.