Practice Manager - Columbia Harbison

Employment Type: Full‑Time The pay range for this role is $57,440- $82,969 annually. This range reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule.

SUMMARY OF JOB PURPOSE AND FUNCTION

In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day‑to‑day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart® associates (if applicable), you’ll be helping optimize the growth of both businesses. And since we are committed to your growth, you’ll be able to take advantage of a variety of educational opportunities and resources that support your career path.

REQUIRED EDUCATION / LICENSES

Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.

REQUIRED EXPERIENCE

Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.).

A DAY IN THE LIFE OF A BANFIELD PRACTICE MANAGER

The position requires versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital’s processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans®, preventive care, pet health needs and hospital services. You will also be responsible for: Educating associates on Banfield guidelines/practices. Budgeting and planning for the hospital. Supporting daily operations and staff. Scheduling associates, coordinating time off and managing continuing education needs.

COMMITMENT BEYOND QUALIFICATIONS

The foundation of our culture and approach to business is known as The Five Principles, which include Quality, Responsibility, Mutuality, Efficiency and Freedom. These values are shared by all Banfield employees. Additionally, our Practice Managers have: Strong organizational, communication and interpersonal skills. A knack for problem solving. Leadership and analytical know‑how.

BENEFITS FOR A BANFIELD PRACTICE MANAGER

We have a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and your pets. Highlights include: Comprehensive Medical, Dental, and Vision Insurance. Generous Retirement Plans (401(k) and Roth) with company match. Paid Time Off and Holidays. Top‑Tier Mental Health and Well‑Being Resources, including free coaching and counseling. Associate Life Insurance (company‑paid) & Supplemental Life Insurance. Company‑Paid Short‑ and Long‑Term Disability. Flexible Spending Accounts (FSA) and Health Savings Account (HSA). Paid Parental Leave for birth and adoption. Continuing Education Allowance for eligible positions. Backup Child and Elder Care & Family Support Resources. Fertility and Family Building Support. Digital Exercise Therapy program. Voluntary Protection Benefits. Legal Plan. Identity Protection. Commuter Benefits. Three Free Optimum Wellness Plans for Pets. Exclusive Discounts on products and services. Benefits eligibility is based on employment status. Full‑time (FT) associates are eligible for all benefit programs; part‑time associates are eligible for those benefits that carry an asterisk (*). WE ARE A DRUG‑FREE, SMOKE‑FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS. #J-18808-Ljbffr Dormont Manufacturing Co