Enterprise Communications Manager

Enterprise Communications Manager

This role is an office position based in Louisville, KY.

The Enterprise Communications Manager is responsible for shaping and advancing communications that strengthen employee and external audience understanding, organizational alignment, and confidence in Heaven Hill Brands. Reporting to the Associate Director of Brand & Enterprise Communications, this role serves as a strategic communications partner across the business, leading internal communications strategy, executive communications, change communications, and enterprise messaging.

Working closely with senior leaders, the Manager develops communication strategies that connect employees and key stakeholders to company priorities while helping navigate significant organizational initiatives and sensitive business matters. The role also provides strategic direction and coaching to the Internal Communications Coordinator, who manages day-to-day channel execution.

This is a dual-channel role: balancing strategic planning with hands-on execution, personally leading the company's highest-impact communications while ensuring consistent, timely delivery of messages to the right audiences with clarity and impact. This role is expected to personally produce content across executive communications, enterprise announcements, and internal channels, not only set strategy for others to execute.

How You Will Spend Your Time?

Enterprise Communications

• Support enterprise communications that reinforce Heaven Hill Brands' corporate narrative, business priorities, and organizational reputation
• Develop communication strategies for significant company announcements, organizational updates, and sensitive business matters, translating complex information into clear narratives for varied audiences
• Lead communication planning for significant organizational change initiatives, ensuring employees across all geographies and job types receive timely, clear, and consistent information
• Develop communication strategies that address the distinct needs of diverse employee populations, including union employees, office-based employees, senior leaders, and international audiences
• Partner with Legal, Human Resources, Operations, Finance, and Commercial teams to ensure coordinated communications across the organization, aligning messaging, approvals, and sequencing
• Develop messaging and supporting materials for enterprise initiatives that affect multiple stakeholder groups, including employees, leadership, partners, and community
• Monitor emerging business issues and recommend communication approaches that proactively address reputational risk and organizational opportunity
• Assist the Assoc. Director in developing crisis communication materials, issues preparedness resources, and message frameworks that enable timely and consistent responses

Corporate Storytelling & Enterprise Channels

• Lead content strategy for Heaven Hill Brands' corporate communication channels, including LinkedIn and other enterprise-owned platforms
• Develop content that highlights company culture, leadership, community involvement, business milestones, and corporate priorities
• Ensure enterprise messaging remains consistent across internal and external corporate communications
• Monitor performance and recommend opportunities to strengthen engagement and organizational storytelling

Internal Communications Strategy & Governance

• Develop and lead the internal communications strategy to support company priorities, organizational alignment, and employee engagement
• Establish editorial standards, governance, and communication best practices across internal channels
• Direct the internal communications calendar, ensuring communications are timely, coordinated, and aligned with business priorities
• Review and approve high-impact employee communications while empowering the Internal Communications Coordinator to own day-to-day channel execution
• Evaluate communication effectiveness and recommend improvements based on employee feedback, channel performance, and evolving business needs
• Identify opportunities to strengthen communication tools, channels, and the overall employee communications experience

Executive Communications

• Partner with the Assoc. Director to support executive communications strategy for the Co-Presidents and senior leadership team
• Draft executive messages, presentations, talking points, Q&A documents, and leadership communications that reflect each leader's authentic voice
• Develop messaging frameworks and communication plans for key business initiatives and organizational milestones before drafting begins
• Build briefing materials that enable leaders to communicate confidently during high-profile or sensitive moments
• Anticipate executive communication needs and proactively develop messaging recommendations before they are requested
• Coach senior leaders on how to communicate effectively during organizational change and high visibility business moments

Strategic Planning & Leadership

• Partner with the Assoc. Director to develop the annual internal and enterprise communications strategy and priorities
• Serve as a trusted communications advisor to business partners across the organization, identifying emerging needs and recommending solutions before issues arise
• Coach, develop, and provide strategic direction to the Corporate Communications Coordinator while fostering a high standard of execution
• Personally lead communication development for high-profile, time-sensitive, or business-critical initiatives when the work requires senior judgment
• Handle confidential information with sound judgment, professionalism, and discretion

Who You Are

Required Skills and Experience:

• Bachelor's degree in Communications, Marketing, Journalism, or related discipline
• Minimum 5 years of progressive experience in internal communications, corporate communications, or a related function, preferably in CPG, spirits, manufacturing or similarly complex multi-site organization
• Exceptional writing ability across formats, from executive messaging and employee communications to sensitive corporate announcements and Q&A preparation
• Demonstrated experience managing internal communications channels and content calendars at scale
• Experience handling sensitive enterprise communications with sound judgment and discretion
• Strong instinct for what is and is not a story, with a clear read on reputational risk vs. opportunity
• Ability to translate complex organizational or business information into clear, compelling narratives for varied audiences
• Integrative thinker who connects priorities across functions and anticipates what comes next
• Operates with urgency, stays ahead of deadlines, and anticipates communication needs before they are voiced
• Strong project management skills with the ability to manage multiple priorities simultaneously
• Builds trusted cross-functional relationships and serves as a credible communications advisor
• Uses data to evaluate channel performance and distinguish between activity produced and organizational impact achieved
• Self-directed with a high degree of operating independence in fast-moving environments

Valued but not Required Skills and Experience:

• Experience developing issues preparedness frameworks, response playbooks, or crisis communications protocols
• Experience with change management communications principles and frameworks
• Experience in a family-owned or privately held business, with an appreciation for the culture, heritage, and long-term relationships that shape how the organization communicates
• Familiarity with Asana or similar project management platforms
• Experience with SharePoint, intranet platforms, or employee communications technology
• Familiarity with AI tools to support content drafting, briefing preparation, or media monitoring

Physical Requirements

• Stand; walk; use hands and fingers to handle, or feel objects, and use a computer; reach with hands and arms
• Lift and/or move up to 20 pounds

Benefits

• Paid Vacation
• 11 Paid Holidays
• Health, Dental & Vision eligibility from day one
• FSA/HSA
• 401K match
• EAP
• Maternity/Paternity Leave

Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status, or any other legally protected characteristic.