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Empathetic Collections Specialist

January

January is seeking a Recovery Specialist to handle high-volume inbound calls, emails, and texts, resolving account issues and taking payments while documenting conversations in our CRM. You will adapt your style for each caller, stay compliant with laws and January policies, and work to improve CSAT, QA, and overall caller experience with a focus on efficiency and continuous improvement. #J-18808-Ljbffr January

Vacancy posted 4 days ago
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