Pediatric Specialty Scheduler, Pediatric Neurodiagnostic & Special Procedures

Be part of a world-class academic healthcare system at UChicago Medicine as a Pediatric Specialty Scheduler at Comer Children’s Hospital. In this role you will coordinate patient scheduling for pediatric neurodiagnostic services and the Pediatric Special Procedures Area (SPA). In this dynamic position, you will support inpatient and outpatient EEG services, Epilepsy Monitoring Unit (EMU) admissions, pre-surgical epilepsy evaluations, and specialty procedural scheduling. The scheduler ensures accurate appointment placement based on clinical urgency, provider directives, equipment and bed availability, and procedural requirements. This position serves as a central liaison between families, providers, and interdisciplinary teams to promote timely access to care, operational efficiency, and a positive patient experience. Job Functions: * Schedule outpatient EEG, ambulatory EEG, continuous EEG (cEEG), long-term monitoring (LTM), and EMU admissions. * Coordinate pre-surgical epilepsy evaluation workflows and diagnostic sequencing. * Prioritize scheduling based on clinical urgency, surgical timelines, and provider directives. * Coordinate inpatient and outpatient diagnostic services to support continuity of care. * Coordinate EMU admissions in collaboration with neurology providers, EMU nursing leadership, and EEG technologists. * Manage EMU waitlists and prioritize admissions based on clinical urgency and surgical planning needs.

• Monitor EMU bed capacity and adjust scheduling accordingly.
• Balance neurodiagnostic volume across sites to optimize access and staffing.
• Maintain awareness of site capabilities, hours, and workflow differences.
• Adjust schedules for urgent add-ons, cancellations, inpatient discharges,

staffing shortages, or equipment downtime. * Collaborate with neurologists, epileptologists, EEG technologists, and nursing leadership. * Escalate scheduling conflicts that may impact patient safety or surgical timelines. * Schedule SPA procedures in accordance with provider orders and procedural protocols.

• Ensure appropriate procedure type, duration, and resource allocation.
• Coordinate scheduling with specialty procedural teams as required.
• Verify required pre-procedure documentation, orders, and readiness.
• Provide families with preparation instructions, arrival requirements, arrival

times, and location details.

• Coordinate interpreter services and family support resources when needed.
• Monitor SPA schedule utilization to optimize procedural flow and reduce

delays.

• Support waitlist management and access improvement strategies.
• Schedule SPA procedures in accordance with provider orders and procedural

protocols.

• Ensure appropriate procedure type, duration, and resource allocation.
• Coordinate scheduling with specialty procedural teams as required.
• Verify required pre-procedure documentation, orders, and readiness.
• Provide families with preparation instructions, arrival requirements, arrival

times, and location details.

• Coordinate interpreter services and family support resources when needed.
• Monitor SPA schedule utilization to optimize procedural flow and reduce

delays.

• Support waitlist management and access improvement strategies.
• Communicate schedule changes, delays, or capacity limitations to clinical

teams. * Ensure adherence to procedural preparation guidelines and institutional policies. * Escalate readiness concerns or barriers that may impact patient safety. Shared Responsibilities:

• Review referrals and orders for completeness and accuracy.
• Verify demographics and ensure accurate documentation in the EHR.
• Confirm authorization status and required documentation prior to scheduling.
• Provide clear appointment instructions and preparation requirements.
• Deliver compassionate, family-centered communication.
• Support reminder workflows to reduce no-shows.
• Monitor schedules to reduce gaps and improve patient access.
• Support urgent scheduling needs and overbook coordination.
• Identify access barriers and escalate concerns to leadership.
• Maintain HIPAA compliance and patient confidentiality.
• Follow institutional policies and site-specific regulatory requirements.

Qualifications: * High school diploma or equivalent required. Associate or bachelor’s degree in healthcare administration or related field preferred. * Experience in healthcare scheduling, patient access, or medical office coordination. * Experience with pediatric neurology, neurodiagnostics, or procedural scheduling.

• Familiarity with EMU workflows and procedural coordination.
• Proficiency with EMR/EHR and scheduling systems.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Ability to interpret complex scheduling protocols.
• High attention to detail and accuracy.

Position Details:

• Job Type/FTE: 1.0 FTE
• Shift: Days
• Work Location: Comer Children’s Hospital, Hyde Park
• Unit/Department: Ped Epilepsy Monitor
• CBA Code: Non-Union

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion. UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities [ UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics. As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law. Compensation & Benefits Overview UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position. The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union. Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine [