Scheduler/Shipping Clerk-Pharmacy Department

Scheduler/Shipping Clerk

At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides patient care second to none!

These duties are to be performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers, and guests.

Position Summary

Schedulers/Shipping Clerk are those who, under the supervision of a licensed pharmacist, assists in the various activities of the pharmacy department not requiring the professional judgment of the pharmacist. Such duties include, but need not be limited to: calling patients daily to be enrolled into the telehealth program, being forerunners of the logistics of the telehealth program with the pharmacy department, setting up, packaging medication to be shipped out to various locations, making daily updates to the pharmacy performance trackers for the program. If candidate is a licensed Pharmacy Technician, they will be trained in operations within the pharmacy as well. Technicians must function in strict accordance with standard, written procedures and guidelines with deviation approved by the supervising pharmacist. Organizational relationships include being directly responsible to the Pharmacist, Pharmacy Manager and Director of Pharmacy.

Age Population Served

The pharmacy service population varies from birth to elder adults. Included in this job description are additional standards that will specify responsibilities for the age population served.

Position Responsibilities

• Assists the pharmacist in the preparation of patient, physician and nursing education.
• Assists the pharmacist in the retrieval of accurate, concise, applicable and timely drug information.
• Obtains clinical pharmacokinetic data to assist the pharmacist in designing effective, safe, and economical therapeutic medication regimens including the calculation of creatinine clearance in appropriate patients.
• Assists with publishing and distributing newsletters and notices.
• Effectively supports management.
• Completes work activities through effective management of time, tasks and available resources.
• Manages own conduct, performance and attitude including time, space and paper; ethics; attendance and punctuality; and customer focus.
• Participates in implementing goals and objectives, and policy and procedures of the department and facility.
• Performs other duties as assigned or scheduled.

Contacts

Frequently comes in contact with health care professionals, nurses, pharmacists, staff, patients and visitors under a wide variety of circumstances.

Physical Demands

• Prolonged, extensive or considerable stationary work or work that requires movement throughout the facility.
• Lifts, pushes or transports medication carts or IV fluid carts.
• Occasional lifting of boxes up to 25 pounds.
• Minimal stretching for boxes and materials and supplies.
• May read for long periods of time.
• May use the telephone or other communication devices to interact with other healthcare personnel.
• Employee will use computers, modem, Telxon, calculators, adding machines and pharmaceutical scales.
• An alert mind is needed in an environment where the demands of accuracy and promptness allow little room for human error (i.e., rested, alcohol and medication free).
• Must be able to travel throughout the hospital and work at computer terminals.
• Must provide evidence of good health according to hospital policy.

Education/Experience

• At minimum a High School or GRE Graduate.
• Pharmacy Technician license preferred
• Pharmacy technician program Certification required once pharmacy technician is licensed. (Will be trained if applicant is conscientious and communicates a desire to learn).
• Effective oral and written communication skills.
• An aptitude for working with other health care professionals.

Working Conditions

• May be exposed to risk of blood borne disease, patients and chemotherapy on occasion.
• May be exposed to very sick patients, mentally ill patients and death.
• Subject to varying and unpredictable circumstances including emergency or disaster situations.
• Occasionally subjected to irregular hours and occasional work pressure due to multiple calls, tasks and inquires.

Dress Code

• Must wear clothing in accordance with Company and customer expectations.
• Employee badge/name tag must be prominently displayed at all times.

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs. Insight is an equal opportunity employer and values workplace diversity!