System Administrator

System Administrator

Neurotech Pharmaceuticals, Inc. is a private biotech company located in Cumberland, RI and Needham, MA. Since our inception more than 20 years ago, our focus has been on developing and commercializing transformative therapies for chronic eye diseases. The core platform technology, Encapsulated Cell Therapy (ECT), is a first-in-class drug delivery platform designed to slow the progression of chronic eye diseases. Neurotech's first commercial product, ENCELTO TM (revakinagene taroretcel-lwey), is approved in the United States for the treatment of adults with idiopathic Macular Telangiectasia Type 2 (MacTel). Encapsulated cell-based gene therapy is designed to provide long-term, sustained delivery of therapeutic proteins for the treatment of chronic eye diseases.

We are seeking a System Administrator to support Facilities management and site operations by leading the planning, scheduling, and coordination of maintenance and calibration activities. This role is responsible for ownership and administration of the CMMS system (Blue Mountain RAM – BMRAM) and plays a critical role in ensuring efficient operations, regulatory compliance, and equipment reliability.

Responsibilities

• Own the Maintenance Planning and Scheduling System, including weekly and long-range scheduling of all preventive, corrective, and calibration activities.
• Lead the development and maintenance of preventive maintenance (PM) and calibration programs in alignment with asset criticality and regulatory requirements.
• Provide end-to-end ownership and governance of the Blue Mountain CMMS, serving as the primary Subject Matter Expert responsible for system administration, asset lifecycle data, preventive maintenance programs, calibration management, workflow configuration, reporting, compliance, and user support.
• Serve as the primary owner of all Facilities and Maintenance KPIs, responsible for establishing, maintaining, analyzing, and communicating performance measures that drive operational excellence and informed decision-making
• Manage CMMS user administration, including new user setup, role-based access assignments, account maintenance, and end-user training to ensure effective system utilization and compliance with established processes
• Create, maintain, and modify maintenance job plans specific to various equipment and instruments of varying complexities.
• Maintain data integrity and audit readiness of all CMMS records to support GMP compliance.
• Coordinate and schedule work with internal technicians, engineers, and external contractors to ensure efficient execution and minimal disruption to operations.
• Monitor and manage maintenance backlog and schedule adherence, making adjustments based on operational priorities.
• Own and track calibration compliance, ensuring all activities meet regulatory requirements (GMP, FDA, etc.) and addressing overdue or at-risk items.
• Perform review and analysis of equipment performance and work order history to support reliability improvements and downtime reduction initiatives.
• Support root cause analysis (RCA) efforts and continuous improvement initiatives related to maintenance effectiveness.
• Review project requests and vendor proposals; assist in prioritization and execution planning.
• Coordinate facilities-related projects, repairs, and upgrades with contractors and internal stakeholders.
• Maintain all required documentation and records to ensure compliance with GMP, OSHA, EPA, and local regulatory requirements.
• Prepare and deliver Facilities KPIs and dashboards, including PM compliance, calibration compliance, downtime, and work order performance metrics.
• Adhere to all safety policies, procedures, and GMP requirements.

Education & Experience

• Bachelor's degree (or equivalent experience).
• 7- 10 years of experience in maintenance planning, CMMS administration, or facilities operations.
• Experience working in a GMP-regulated environment (biotech, pharmaceutical, or similar) preferred.
• Direct experience administering a CMMS, with Blue Mountain RAM (BMRAM) strongly preferred due to its use as the organization's primary system. Experience with comparable systems, including IBM Maximo or similar enterprise platforms, is acceptable.
• Experience with maintenance planning, calibration programs, and contractor coordination. Strong working knowledge of CMMS systems and maintenance planning processes.
• Understanding of preventive maintenance, calibration practices, and asset reliability concepts.
• Ability to maintain accurate, compliant documentation in a regulated environment.
• Strong analytical skills with the ability to interpret data and identify improvement opportunities.
• Effective organizational and time management skills; ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively within cross-functional teams.
• Demonstrated commitment to safety, quality, and continuous improvement.

Neurotech Pharmaceuticals provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.