Home Health Scheduling Specialist

Job Title: Scheduling Specialist Job Location: Cordova, TN Job Type: Full-Time Position Overview Manage and coordinate patient referrals, visit schedules, and start‑of‑care assignments using an automated scheduling system. Use your clinical background to support appropriate scheduling decisions, ensuring care plans align with patient needs and regulatory standards. Partner daily with field clinicians, case managers, and office teams to resolve any pending or incomplete visits and maintain continuity of care. Monitor and update scheduling workflows for new, missed, rescheduled, and reassigned visits, promoting accuracy and patient satisfaction. Must Haves At least one (1) year of experience in a healthcare office setting, such as admissions, patient access, or intake, with experience in home health or hospice preferred. Demonstrated experience or ability to quickly learn and utilize an Electronic Medical Record (EMR) system; familiarity with Homecare Homebase (HCHB) is a major plus. Basic knowledge of Medicare, Medicaid and commercial insurance plans and terminology related to eligibility and authorization. Strong understanding of medical terminology and documentation requirements. Knowledge of computer and electronic HRIS and EMR systems a plus. Detail focused and ability to set appropriate priorities amongst multiple demands. Knowledge of state and federal employment compliance regulations preferred. A positive, flexible, and caring personality who displays good judgment, inspires confidence, and handles confidential matters with discretion. Excellent listening skills and demonstrates professional empathy. Must consistently demonstrate autonomy, organization, efficient time management, confidence, flexibility and cooperation in performing job responsibilities. Benefits Medical, Dental, Vision Life Insurance, Disability, Pre‑Tax Savings Accounts, and ancillary benefits 100% Employer Paid Basic Life Insurance & Employee Assistance Program Generous Paid Time Off plan and 6 paid holidays annually Employee Referral Bonuses 401K Retirement Plan & Employer Match We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability. #J-18808-Ljbffr Deercreekseniorliving