Senior Manager, Site Quality Lead

Requisition ID: 71226 About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com. The team you will be a part of The Quality Generalist team conducts internal quality controls concerning particular areas or company products to ensure they fulfill given quality procedures and norms. Monitors and records inconsistencies with quality procedures and norms. Preparing quality analyses and recommends necessary quality procedure changes. This role in summary We're looking for a Senior Manager of Quality to lead and oversee all quality assurance and control activities at our Clyde, OH manufacturing plant. You'll be responsible for developing,implementing, and maintaining a robust quality management system (QMS) that ensures our products consistently meet or exceed customer expectations and industry standards. This role requires a strategic leader with a hands-on approach to problem-solving, a deep understanding of manufacturing processes,and a passion for continuous improvement. Your responsibilities will include * Responsible for the Quality Management System (QMS): Develop, implement, and manage the plant's QMS, ensuring compliance with relevant standards. * Drive continuous improvement of quality processes and procedures leveraging and implementing the World Class Manufacturing system. * Partner cross functionally with MFG operations, category business team, and design engineering to develop project plans to achieve internal and external quality targets; 12MIS, 1MIS, and CAL. * Have the technical competency to collaborate with design and process engineering in understanding, implementing and ensuring a flawless execution of Design for Assembly / Design for * Manufacturing requirements during new product introduction and ownership related to the ongoing monitoring / audit of the established DFA (Design for Assembly) / DFM (Design For Manufacturing) requirements. * Team Leadership: Lead, mentor, develop, and manage a team of quality engineers, inspectors, and technicians. Foster a culture of quality, accountability, and excellence throughout the organization. * Compliance & Audits: Ensure the plant complies with all internal, external, and regulatory quality standards. Manage and participate in internal and external quality audits. * Quality Control & Assurance: Oversee all quality control activities, including incoming material inspection, in-process checks, and final product testing. Establish and maintain product specifications and quality standards. * Root Cause Analysis (RCA) & Corrective Actions: Lead investigations into quality issues, customer complaints, and non-conformances. Implement effective corrective and preventive actions (CAPA) to prevent recurrence. * Data Analysis & Reporting: Use statistical process control (SPC) and other data analysis tools to monitor key quality metrics. Prepare and present quality performance reports to senior management. * Supplier Quality: Collaborate with the Supplier Quality team to ensure our suppliers meet our quality standards. * Training: Develop and deliver quality training programs for all plant personnel to enhance quality awareness and skills. Minimum requirements * Bachelor's degree in Engineering, Quality Management, or a related field. * Proven experience in implementing and managing a QMS (e.g., ISO 9001). * Strong knowledge of quality tools and methodologies (e.g., Lean Six Sigma, SPC, FMEA, 8D problem-solving). * 3+ years of combined experience in a manufacturing Quality environment * Excellent written and verbal communication skills required Preferred skills and experiences * 7+ years of combined experience in a manufacturing Quality environment * Proven experience in large, complex plant environment * World Class manufacturing (WCM) and Lean Manufacturing Methods experience * Six Sigma / Shainin Black Belt certification is highly desirable. * Communication and support to 24-hour / day assembly processes Additional information Whirlpool's Ways of Working Our goal is to provide an environment that helps you bring your best to Whirlpool every day. While employees in this role work in-person Monday through Friday. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including: * Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed. * Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year. * Sabbatical - Four weeks paid leave after every five years of service. #LI-NL1 Connect with us and learn more about Whirlpool Corporation See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.