Residential Mechanical Construction Dispatcher

Job Description

Job Description

???? Keep the Office Running Smoothly — Join Exterior Associates Inc. as Our Construction Dispatcher!

Position Title: Construction Dispatcher

Company Name: Exterior Associates Inc.

Pay Range: $19–$23+ per hour + Year-End Bonus

Industry: Millwork / Carpentry / Interiors (Residential)

Location: Vernon, CT

Exterior Associates Inc. is hiring a detail-oriented and dependable Construction Dispatcher to support our growing operations team. In this essential administrative role, you'll handle day-to-day office functions, coordinate scheduling, and ensure that project documentation, communication, and records are accurate and organized. You won't be managing others, but you’ll be the engine that keeps our office workflow running efficiently. If you're someone who takes pride in staying organized, juggling multiple priorities, and making sure nothing slips through the cracks — we want to hear from you.

Exterior Associates Inc. is a family-owned residential construction company with a focus on precision millwork and interior installations. We believe in “Construction with a personal touch,” and that mindset shapes how we build, how we treat our customers, and how we work together as a team. Our company culture is built on professionalism, reliability, and respect — and we're excited to add a like-minded Office Administrator to our crew as we continue to grow.

• Manage and organize digital and paper job files, paperwork, and scheduling documents
• Enter job and customer data accurately into internal systems
• Coordinate scheduling with customers, installers, and vendors
• Handle incoming calls, emails, and inquiries with professionalism and follow-through
• Support lead tracking and documentation of sales and project activities
• Maintain organized records of installer paperwork, job folders, and customer communication
• Assist with preparation of estimates, invoices, and materials orders
• Communicate project updates with internal teams as needed
• Follow up with customers on scheduled work, materials delivery, or outstanding information
• Provide administrative support to the leadership team as needed

• 2+ years of experience in general dispatching such as HVAC and or Plumbing industry (construction experience a plus)
• Strong organizational skills and a high level of attention to detail
• Excellent written and verbal communication skills
• Comfortable handling scheduling, data entry, and customer communication
• Ability to work independently and stay focused in a fast-paced environment
• Proficiency with Microsoft Office (Outlook, Excel, Word) and comfort with learning new systems
• High school diploma or GED required

• Medical Insurance
• Retirement Savings Program
• Paid Time Off (holidays, vacation, sick days)
• Year-End Bonus
• Bi-Weekly Pay Cycle
• Paid Training and Certifications

• Full-Time – Monday to Friday

• On-site at our Vernon, CT headquarters

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.