Shift Leader

Responsibilities In charge of shifts and delegating tasks Show exemplary knowledge of the job and excellent customer service Deal with upset customers/problems with food in a polite way, making sure the customer is happy Communicate with managers/owners about the status of inventory Check daily petty cash Manage the break schedule Attend Management Meetings Assist with interviews, evaluations, and training Memorize the training material Keep the front lobby and outside area clean Assist and ring up guests, answer phone calls and take orders over the phone Prep food according to proper procedures Continuously and thoroughly clean the kitchen and lobby Communicate with other staff to ensure that all orders are made correctly and in a timely way Communicate with managers about the schedule Complete all opening and closing duties Perform additional tasks requested by your manager Handle special circumstances Become food certified Must be able to handle a basic computer, POS system; handling cash and credit cards Follow health, sanitary, and safety requirements Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency Maintain a clean and work appropriate personal appearance Come to work with a positive attitude, and are willing to work well with others Leadership abilities Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item. Vitality Bowls' Standards And Expectations Be Friendly and Fast Make a great first impression: smile and greet each guest. Show a sense of urgency and strive to minimize wait times. Get to know your guests and make them regulars. Make a memorable connection and send each guest off with a smile. Know Your Stuff Become knowledgeable about Vitality Bowls menu, preparation methods (gluten free modifications) Being “fitness and nutritionally minded” will help you understand your customer Develop a good understanding of each ingredient's nutritional values Deliver a perfect meal item every time. The “One Team” Theme Work together as ONE team to deliver a great meal and provide outstanding service. Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work. Seek opportunities to exceed expectations. Embrace the ACT principal – be Accountable, practice good Communication, and be Trustworthy. Show Pride In Your Work Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location. Keep the store clean, organized, and looking great with consistency. Operate cash register and handle all cash transactions with careful consideration. Do your best and strive for excellence in everything you do. #J-18808-Ljbffr