Director, Student Accessibility & Civil Rights Support

Job Description

Job Description

Director, Student Accessibility and Civil Rights Support

COMPENSATION & BENEFITS

Expected Salary Range: $70,000-$75,000
(Salary is commensurate with experience and qualifications.)

Benefits & Perks:

RMU offers a comprehensive benefits and perks package, which includes:

• Four weeks of paid holidays in addition to accrued paid time off
• Comprehensive medical, dental, and vision coverage
• Employer‑matched HSA and 401(k) with immediate vesting
• Life and disability insurance
• Tuition discounts, tuition reimbursement, and professional development funding
• Mental health counseling and wellness resources
• Financial wellness coaching and retirement planning support

WORK ENVIRONMENT & SCHEDULE

This is an on-site position in Provo, UT with the potential of one remote workday per week. Standard hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. The role is primarily performed in a typical office environment and involves sedentary work with occasional lifting of up to 10 pounds. 

ABOUT THE ROLE

The Director of Student Accessibility and Civil Rights Support manages RMU’s student disability accommodation process and supports equitable access to University educational programs, services, and activities. They also serve as the University’s ADA Coordinator and Title IX Coordinator, providing student-facing accessibility and civil rights support while coordinating with faculty, academic programs, and University offices. 

WHY THIS ROLE MATTERS

This role helps students access appropriate accommodations, understand University processes, connect with resources and supportive measures, and participate fully in their educational experience. It also strengthens RMU’s accessibility and civil rights practices through consultation, education, records management, assessment, and cross-campus coordination. 

WHAT YOU WILL DO

• Manage the student disability accommodation process, including intake, documentation review, eligibility determinations, reasonable accommodations, renewals, follow-up, and confidential case records.
• Coordinate accommodation implementation with students, faculty, program directors, academic leadership, and other University personnel.
• Serve as RMU’s ADA Coordinator and Title IX Coordinator and provide students with information about policies, reporting options, resources, supportive measures, and applicable processes.
• Facilitate formal student civil rights and Title IX investigations with trained investigators and refer matters requiring formal review to appropriate University officials.
• Partner with University offices to address accessibility needs involving facilities, technology, clinical education, University activities, and other aspects of the student experience.
• Maintain current knowledge of ADA, Section 504, Title IX, relevant regulations, guidance, and emerging practices in postsecondary disability services.
• Develop procedures, training, educational resources, outreach, and campus communications related to accommodations, accessibility, Title IX, civil rights, and inclusive practices.
• Collect and analyze accommodation and service-utilization data, identify barriers, recommend improvements, and support resolution of disability-related concerns and grievances.
• Serve as co-chair of the campus-wide Authentic Inclusion Committee and collaborate with faculty and students to support diverse and multicultural interests across campus.
• Perform other duties as assigned.

WHAT SUCCESS LOOKS LIKE 

• Students receive timely, individualized guidance throughout the accommodation and support process.
• Approved accommodations are clearly communicated and effectively coordinated with faculty and academic programs.
• Sensitive accessibility and civil rights matters are handled with sound judgment, neutrality, confidentiality, and student-centered communication.
• Campus partners receive practical consultation, training, and resources that strengthen accessibility and regulatory compliance.
• Records, reports, referrals, and service data are accurate, organized, and maintained in accordance with University policy and applicable requirements.

WHAT WE ARE LOOKING FOR

Education & Certification

• Bachelor’s degree in higher education, student affairs, public administration, human resources, social work, counseling, law, or a related field. An equivalent combination of relevant education and experience may be considered.
• Title IX and ADA/Section 504 professional certification by the end of the first year of employment, maintained throughout employment.

Experience

• At least three years of progressively responsible experience in higher education, student services, civil rights compliance, Title IX, ADA/Section 504, accommodations, case management, policy interpretation, or a closely related area.

Skills & Knowledge

• Working knowledge of ADA, Section 504, Title IX, VAWA, FERPA, and related civil rights and higher education compliance requirements.
• Ability to manage sensitive cases, interpret policy, evaluate documentation, determine reasonable accommodations, and prepare clear written reports.
• Strong analytical, conflict-resolution, organizational, project-management, interviewing, advising, and problem-solving skills.
• Excellent written, verbal, presentation, and interpersonal communication skills, with the ability to work effectively with students, faculty, staff, and senior leadership.
• Ability to manage multiple priorities independently, meet deadlines, exercise sound judgment, maintain confidentiality, and remain neutral in complex or emotionally charged matters.
• Ability to review processes, identify improvement opportunities, and lead collaborative change.
• Proficiency with Microsoft Office and the ability to use case-management, records, and compliance-tracking technologies.

PREFERRED QUALIFICATIONS

• Master’s degree or other advanced degree in higher education administration, student affairs, public administration, law, human resources, counseling, social work, psychology, or a related field.
• Five or more years of progressively responsible experience involving civil rights compliance, Title IX, ADA/Section 504, accessibility, accommodations, or related higher education functions.
• Experience leading or coordinating cross-functional teams, hearing personnel, committees, or complex compliance processes.
• Professional certification in Title IX, ADA/Section 504, civil rights compliance, or a related area.
• Experience with compliance case-management systems, investigations, assessment, reporting, and training development.

ABOUT ROCKY MOUNTAIN UNIVERSITY OF HEALTH PROFESSIONS

Rocky Mountain University of Health Professions (RMU) is a graduate‑level institution dedicated to advancing healthcare education, research, and service. The university prepares healthcare professionals through evidence‑based curricula, collaborative learning, and a commitment to ethical and inclusive practice.

RMU values innovation, service, and continuous improvement, supporting faculty and staff who contribute to a learning environment focused on student success and community impact.

EQUAL OPPORTUNITY & ACCOMMODATION

RMU is an equal opportunity employer and is committed to creating an inclusive and accessible workplace. We provide reasonable accommodations to qualified individuals with disabilities and comply with all applicable federal, state, and local laws.

Employment with the university is at‑will, unless otherwise provided by applicable state law.