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Customer Support & Product Analyst - Entry Level

IXL Learning

An educational technology company located in Raleigh, NC, is seeking a customer-focused individual for a full-time support role. The candidate will develop product expertise and assist customers through various communication channels. Responsibilities include troubleshooting issues and gathering customer feedback. This position requires a BA/BS degree and some experience in a customer-facing role. Strong communication skills and a passion for improving education through technology are essential. This role promotes diversity and inclusion in the workplace. #J-18808-Ljbffr IXL Learning

Vacancy posted 2 days ago
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