Senior Technical Support Specialist — Complex Escalations
ProducePay
Relay is looking for a Technical Support Specialist III in Raleigh, NC to join its customer support team. In this role, you will tackle complex technical challenges and enhance team productivity through effective documentation and knowledge management. The ideal candidate should possess over 5 years of technical support experience and be proficient with tools such as Zoho and HubSpot. This is a unique opportunity to influence the customer experience while collaborating with various teams. We offer a fully paid health insurance package and a variety of wellness perks. #J-18808-Ljbffr ProducePay
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Senior Technical Support Specialist — Complex Escalations in Raleigh, NC vacancy
- Relaypro in Raleigh is seeking a Technical Support Specialist III responsible for tackling complex support cases and acting as the team's technical authority. This role requires a self-starter who excels in problem-solving and documentation, contributing to product feedback...Senior
$100k
...the Team: The Customer Support team is the frontline... ...take pride in resolving complex issues with clarity... ...Overview: We are seeking a Technical Support Specialist III to serve as the... ...Technical Expertise & Escalation Support Serve as the team’s senior technical authority —...SuggestedTemporary workProducePay
Raleigh, NC2 days ago- ...while maintaining the flexibility that supports both productivity and work-life balance. Position Overview Senior TSEs handle more complex technical cases, mentor junior engineers, and... ...analyze and summarize key findings. Escalate product issues, defects, or platform...SeniorWork at officeWorldwideShift workRotating shift3 days per week
Litera Corp.
Raleigh, NC1 day ago $85k - $115k
...Senior Applications Specialist North Carolina - Remote - Garner, NC 27529 Overview Salary Range... ...to provide advanced clinical and technical support across our Medical Imaging portfolio... ...team members Troubleshoot complex technical issues and communicate solutions...SeniorFull timeWork at officeRemote workHome office$78k - $90k
...LLC in Raleigh, North Carolina is seeking a Real Estate Senior Tax Associate to conduct reviews of various tax returns... ..., and mentor staff. The role includes preparing complex tax returns, conducting technical reviews, and ensuring timely communications with clients...Senior- insightsoftware, LLC is looking for a Lead UX Designer for Complex Workflow Design in North Carolina. This role involves owning the UX design process, contributing to design systems, and collaborating cross-functionally with Product Management and Engineering. The ideal...Senior
- ...Scientist III (MLS III) to join our Microbiology Laboratory team in Raleigh, NC. The candidate will be responsible for overseeing complex diagnostic testing and ensuring quality compliance. This role entails utilizing advanced microbiology skills and participating in operational...Senior
- Fluor Corporation is seeking an experienced engineer to provide technical leadership and oversight on projects in Raleigh, North Carolina... .... The successful candidate will be responsible for managing complex engineering assignments, developing project estimates and schedules...Senior
- Compass Pointe Consulting, LLC is seeking a Senior Civil Engineer for complex, multimillion dollar construction projects. The position is primarily... ...include reviewing contractor submissions and making technical recommendations. #J-18808-Ljbffr Compass Pointe Consulting...SeniorFor contractors
- Walbridge has an exciting opportunity for a Senior Electrical Estimator to lead estimating efforts on large, complex projects. This role involves technical direction, mentoring team members, and ensuring the accuracy of estimates. The ideal candidate will hold a Bachelor...Senior
- A reputable engineering consulting firm is seeking a Senior Structural Engineer to lead structural engineering efforts on complex projects. This role involves providing technical leadership, overseeing design and analysis, and mentoring junior staff. Candidates should have...SeniorRemote work
- Dormont Manufacturing Co is seeking a Counsel to provide legal support for complex Corporate Treasury and Financial Transactions. This role involves working closely with a cross-functional legal team and supporting debt issuances, reinsurance transactions, and compliance...Senior
$54k - $80k
Job Overview The Technical Support Specialist provides technical support to a mix of... ..., repairing, and debugging complex software and/or networked... ...working to resolve issues and escalates tickets to other teams and... ...customers Partner with senior level team members as needed...Contract workRemote workMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shiftEarly shift$75k - $150k
PNC is searching for a Project Manager III to oversee complex projects within their Corporate Change Management organization. The role involves leading project teams, managing resources, and ensuring project completion within timelines. Candidates should have a Bachelor...Senior$18.5 - $42.35 per hour
Hispanic Alliance for Career Enhancement in North Carolina seeks a dedicated Medical Claims Specialist. This full-time role involves reviewing and adjudicating complex medical claims, ensuring compliance with policies and regulations, and mentoring team members. Candidates...SeniorHourly payFull time$130k - $180k
A leading national contractor is seeking a Senior Preconstruction Manager in Raleigh, North Carolina. In this high-impact role, you will lead preconstruction efforts for complex projects, deliver feasibility studies, and manage the full lifecycle of preconstruction activities...SeniorFor contractors- Upstart is seeking a Senior Customer Contact Specialist to join their team in North Carolina. This role involves supporting applicants across phone, email, and digital channels, handling... ...and must be able to manage escalations professionally while adhering to company...SeniorWork at officeRemote work
- ...professional with deep technical expertise and a proven track... ..., scaling, and securing complex infrastructure. In this senior role, you'll serve as a... ...subject matter expert — supporting the architecture and... ...IT Manager. Serve as an escalation point for complex technical...SeniorRemote work
- FREEDOM SOLUTIONS GR is seeking a Manager, Technical Support to lead a team of Technical Support Engineers in Raleigh, NC. The role involves... ...across Litera's products. Responsibilities include managing escalations, overseeing daily operations, and fostering a strong team...
- ...A leading legal technology company is looking for a Senior Technical Support Engineer to handle complex technical cases, mentor junior engineers, and collaborate with cross-functional teams to ensure customer satisfaction. This hybrid position located in Raleigh, NC requires...SeniorWorldwide
Litera Corp.
Raleigh, NC2 days ago - ...Senior Pharmacy Technician Location: Raleigh NC Job Type: 3 – 6 months Job Description... ...submitted by enrolled providers. Escalates problems to appropriate personnel when... ...Investigate simple to moderately complex prior approval request and determines level...SeniorWork at office
ClifyX
Raleigh, NC2 days ago - HCL Technologies Limited is seeking a Senior Analyst to provide front-line support for clinical systems in North Carolina. This role involves acting as... ...ITSM processes, and excels in communication with both technical and non-technical users. Competitive salary and...Senior
- ...Enterprise Service Desk. In this role, you will elevate IT support processes while delivering exceptional client experiences. You will resolve escalated issues, mentor your team, and engage in hands-on technical support. The ideal candidate possesses extensive knowledge...Senior
$161.5k - $184.3k
Senior Principal Relationship and Business Development... ..., and cultivating complex external relationships... ...actively managing and escalating risk and customer-impacting... ...other benefits that support your total well-being.... ...accommodations. For technical support or questions...SeniorRemote jobFull timeContract workPart timeLocal area- Software Technology Inc is seeking a Technical Specialist - Expert based in Raleigh, North Carolina, to support the NCMAX modernization effort for NC DMV. The ideal candidate will have extensive experience in technical delivery, stakeholder communication, and cloud environments...Senior
$92k - $123.8k
Technical Specialist - Senior This resource will support the NC HIEA Medicaid Services (HMS) project by leading technical assistance work for NC HIEA as we work with participants and their electronic health record (EHR) vendors on implementing, improving, and maintaining...SeniorContract work- Litera is seeking a Manager, Technical Support in Raleigh, NC, to lead a team of Technical Support Engineers. This role focuses on enhancing customer experiences by managing escalations and driving team performance and accountability. Strong candidates will have experience...
- Verily is seeking a Senior Technical Support Engineer in Raleigh, North Carolina, to manage technical customer issues. This hybrid role focuses... ...with excellent communication skills and the ability to manage complex technical projects. Verily offers competitive salaries and...Senior
- ...Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets... ...Candidate will manage Corporate Security applications from an on-going support perspective as well as lifecycle and change management....SeniorImmediate start
$30 - $40 per hour
Level is looking for a Support Engineer to manage customer onboarding and provide top-tier technical support. You will ensure customers have the resources they need and them through complex IT environments effectively. Ideal candidates have 10+ years of real-world experience...SeniorRemote jobHourly pay
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Technical Support Specialist — Complex Escalations. Be the first to apply!
Related searches
- infrastructure support analyst Raleigh, NC
- systems support technician Raleigh, NC
- junior IT service management analyst Raleigh, NC
- application support technician Raleigh, NC
- desktop support analyst Raleigh, NC
- tech aide Raleigh, NC
- support technician Raleigh, NC
- product support technician Raleigh, NC
- helpdesk support technician Raleigh, NC
- personal computer support technician Raleigh, NC