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Senior CX & Escalations Specialist

Dormont Manufacturing Co

Upstart is seeking a Senior Customer Contact Specialist to join their team in North Carolina. This role involves supporting applicants across phone, email, and digital channels, handling a variety of inquiries, and ensuring that customer experience meets quality and compliance standards. Ideal candidates will have 1–2 years of customer service experience in a financial services environment and must be able to manage escalations professionally while adhering to company guidelines. The position allows for remote work but requires some in-office presence. #J-18808-Ljbffr Dormont Manufacturing Co

Vacancy posted 3 days ago
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