Senior CX & Escalations Specialist
Dormont Manufacturing Co
Upstart is seeking a Senior Customer Contact Specialist to join their team in North Carolina. This role involves supporting applicants across phone, email, and digital channels, handling a variety of inquiries, and ensuring that customer experience meets quality and compliance standards. Ideal candidates will have 1–2 years of customer service experience in a financial services environment and must be able to manage escalations professionally while adhering to company guidelines. The position allows for remote work but requires some in-office presence. #J-18808-Ljbffr Dormont Manufacturing Co
$55k - $157.3k
...contribute to the company’s success. As a FINRA Supervisory Specialist Senior within PNC's Wealth Management organization, you will be based... ...trades and/or new accounts; diagnose, raise and process escalations, as well as other items requiring principal review and approval...SeniorTemporary workWork experience placementWork at office- Storm2 is seeking an experienced senior full-time Workday contractor to serve as an additional administrator and escalation resource. This remote position requires expertise in advanced Workday configuration, reporting, and integrations. The ideal candidate will support...SeniorRemote jobFull timeFor contractors
- ...and dynamic Standard Operating Procedure (SOP) and Learning Senior Specialist to drive and support the transformation and growth of the Carrier... ...call center/service center environment or through customer escalation Required Qualifications: Bachelor’s Degree 3+ years...Senior
- ...of our company. Reporting directly to the VP of Talent, the Senior Specialist, Employee Relations will be a trusted partner to employees and... ...and confidential employee relations records and case logs. Escalate high-risk issues appropriately, exercising strong judgment...SeniorWork at officeLocal areaMonday to FridayFlexible hours
$23.37 - $31.15 per hour
First American is looking for a Customer Resolution Specialist to provide high-level customer service and resolve escalations through various communication channels. The ideal candidate will have 5+ years of experience, strong problem-solving and communication skills. Responsibilities...SuggestedRemote jobHourly pay- ...Carrington is seeking a Sr Dispute Correspondence Specialist to work remotely. You will handle Qualified Written Requests and Written Credit Bureau Disputes, ensuring adherence to guidelines and regulations. The ideal candidate must have professional writing experience...SeniorWork at officeRemote work
- Position Summary: Oversees employees and directs operations of the hearing center. Participates in licensed hearing aid dispenser duties. Provides a high level of member service. For additional information about pay ranges, click here. We offer a comprehensive package ...SeniorTemporary work
- JPMorgan Chase is seeking a Senior Associate AI Practitioner to advance the Legal department's use of Generative AI. This role involves collaborating closely with attorneys to design and build no-code solutions that enhance workflows. You'll be a hands-on builder working...Senior
- ...appraisal professional. You enjoy analyzing data, gathering market research, and following a project from start to finish. As Senior Valuation Specialist, you will be responsible for applying a proven understanding of the principles of valuation and for the valuation of all...SeniorFull timeWork experience placementWork at officeLocal areaVisa sponsorshipWork visa
$55k - $157.3k
PNC in Raleigh, NC, seeks a FINRA Supervisory Specialist Senior to supervise Financial Advisors and ensure compliance with industry regulations. Key responsibilities include monitoring advisor activity, conducting trade reviews, and providing coaching. Candidates should...Senior- Arts In Wilmington is looking for a Community Rehabilitation Program Specialist in North Carolina. The role involves overseeing rehabilitation programs, ensuring compliance with regulations, and developing local services to meet community needs. Required qualifications...SeniorFull timeLocal area
- Job Juncture is seeking a Sr. Workday HRIS Reporting Analyst in Raleigh, NC, to oversee the administration and optimization of the Workday HRIS. This role involves ensuring data accuracy and compliance, along with providing support to end-users. The ideal candidate will...Senior
$130k - $190k
...Eaton's Corporate Sector division is currently seeking a Senior Specialist - SAP Basis Administration. The expected annual salary range for this role is $130000 - $190000 a year. Please note the salary information shown above is a general guideline only. Salaries are...SeniorPermanent employmentWork experience placementLocal areaRelocation- A leading safety consultancy is seeking an experienced Construction Site Safety Specialist in the Raleigh/Durham area. This temporary role involves implementing safety programs, conducting site inspections, and training personnel to comply with OSHA regulations. Candidates...SeniorTemporary work
- Catapult is seeking a Senior Educational Design Specialist in Raleigh, North Carolina. This role is responsible for delivering educational programs to enhance skills and knowledge across the team. Responsibilities include collaborating with leaders and experts, evaluating...Senior
$45 - $65 per hour
ICF Olson is seeking a Disaster Recovery Senior Technical Specialist - Reservist On Call to join our Disaster Management Division in North Carolina. This role requires traveling to client sites for disaster recovery missions, offering hourly pay between $45 and $65. The...SeniorHourly pay- Worldwide Clinical Trials, based in North Carolina, seeks a skilled professional to develop responses to Requests for Information (RFIs), coordinating across teams to deliver top-notch service to clients. The ideal candidate possesses a Bachelor's degree and at least two...SeniorWorldwide
- ...time of offer based on business needs. Position Summary The Major Projects sourcing organization is seeking aSenior Sourcing Specialist to support sourcing, contracting, and supplier management activities for Engineering, Procurement, and Construction (EPC)...SeniorContract workWork experience placementWork at officeRemote workVisa sponsorshipRelocation package
- Martin Marietta Materials, Inc. in Raleigh, North Carolina is hiring a Sr. Workday HRIS Reporting Analyst. This role involves managing reports and analytics within the Workday HRIS, collaborating with various teams for enhancements, ensuring data accuracy, and supporting...Senior
- Brunswick County is seeking a dedicated Income Maintenance Caseworker III (IMC III) for its Food and Nutrition Services team. This role is essential in maintaining quality standards, conducting case reviews, and training staff. Candidates must have relevant experience and...SeniorWork at office
- Habitat For Humanity Of Durham is seeking a cybersecurity professional to implement advanced security solutions and conduct threat modeling across the software development lifecycle. This position requires a Bachelor's degree and a minimum of 3 years of relevant experience...Senior
$29 - $32.2 per hour
A prominent university in Raleigh is seeking a Senior Post-Award Consultant to manage complex financial portfolios and ensure compliance with university regulations and sponsor guidelines. The successful candidate will have a Bachelor's degree, grant management experience...SeniorHourly pay- 6AM City, LLC is seeking an IT Application Systems Specialist to support and enhance the Actimize Fraud platform. In this role, you will ensure compliance with risk management and regulatory obligations while providing system enhancements and user support. The ideal candidate...SeniorRemote work
- NCHFA is hiring a Sr. Multi-Family Construction Specialist in Raleigh, North Carolina. This role will involve inspecting new construction and rehabilitation projects and ensuring compliance with building codes and regulations. The ideal candidate will have a Bachelor's...SeniorRemote job
- A leading pharmaceutical company based in Raleigh, North Carolina, is seeking a passionate Sr. EHS Specialist to ensure a safe working environment by leading safety initiatives, conducting training, and ensuring compliance with regulations. The ideal candidate will have...Senior
- A leading commercial real estate firm is seeking a Senior Valuation Specialist in Raleigh, NC. The ideal candidate should have 3-5 years of experience in valuation and appraisal, with strong organizational and communication skills. Responsibilities include executing assignments...Senior
- ZF Friedrichshafen AG is seeking a Lead EHS Specialist at their Newton, NC facility. This role will support all matters related to Environmental, Health, and Safety, developing programs for accident prevention and compliance with regulations. Ideal candidates will have...Senior
$69.85k - $97.09k
Veradigm® in Raleigh, North Carolina is hiring a Senior Accountant to support month-end, quarter-end, and year-end close processes. You will ensure the accuracy of financial reporting per U.S. GAAP and contribute to audit readiness. This role requires a Bachelor's in Accounting...Senior- A leading design firm in North Carolina is seeking a Designer to apply engineering principles and contribute to project decisions. Responsibilities include utilizing software like AutoCAD and Revit for producing quality designs, reviewing work for accuracy, and supporting...Senior
- ...Faerch and for our customers? At Faerch, you will step into a senior advisory role, where your insights directly shape product design... ...transition to circular food packaging. Your role As a Senior Specialist, Sustainability Advisory & Life Cycle Assessment, you will act...SeniorWork experience placement
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