Vice President, Production Services Infrastructure Support

Job Description

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.


Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.


We're seeking a Vice President, Production Services Infrastructure Support professional to join our SITE RELIABILITY ENGINEERING, Production Services team in


Lake Mary, Florida, 32746

In this role, you'll make an impact in the following ways:

Advance proactive engineering and long-term platform improvements by partnering with application teams on deep-dive shift initiatives to identify recurring issues, address systemic performance or reliability gaps, and implement sustainable fixes that improve end-to-end service health.

• Strengthen the reliability and stability of mission-critical database platforms by bringing 8-10+ years of Oracle Database Administration experience in large-scale production environments,using SRE DBA experience, Reliability Engineering, or Database Platform Engineering roles focused on automation, observability, resiliency, and operational excellence.

• Drive reliability-focused operations and reduce operational risk by implementing SRE principles such as SLIs, SLOs, error budgets, observability, automation, capacity planning, and proactive reliability engineering practices.

• Lead DB triage and resolution for production issues by rapidly identifying, troubleshooting, and resolving database-related incidents in 24x7 production environments, minimizing business disruption and restoring services with urgency and precision.

To be successful in this role, we're seeking the following:

• 8-10+ years of Oracle Database Administration experience supporting large-scale mission-critical production environments. Reliability Engineering, or Database Platform Engineering role focused on automation, observability, resiliency, and operational excellence. Strong hands-on experience with Oracle Database 19c administration, performance tuning, RAC, Exadata environments.
• Advanced expertise in Oracle performance diagnostics using AWR, ASH, ADDM, SQL Monitoring, SQL Plan Management (SPM), OEM, and related performance tools.
• Experience managing database reliability, capacity planning, incident response, root cause analysis (RCA), and service restoration in 24x7 production * environments.
• Experience leveraging monitoring and observability platforms such as Oracle Enterprise Manager (OEM), AppDynamics, Splunk, or equivalent enterprise monitoring solutions.
• Driving shift-left engineering practices, database design reviews, and reliability-by-design initiatives.
• Nice to have skills: Proficiency in scripting and automation using Shell, Python, SQL, or similar technologies.Experience with GitLab CI/CD pipelines and automated database deployment frameworks.

At BNY, our culture speaks for itself, check out the latest BNY news at:


BNY Newsroom


BNY LinkedIn


Here's a few of our recent awards:

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:


BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.


BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

About Us

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

About the Team

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

Here's a few of our recent awards:

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.


Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.