HHA/CNA/STNA

Description

Personal Care Attendants provide services to individuals in their own homes and communities, who need assistance caring for themselves because of old age, sickness, disability and/or other inflictions. Personal Care may include assistance with the activities of daily living, housecleaning, laundry, meal preparation, transportation, companionship and respite. Personal Care Attendants are responsible for ensuring that service is delivered in a caring and respectful manner, in accordance with relevant Agency policies and industry standards.

Reporting Relationship

• Reports to Supervisor.

Responsibilities / Activities

• Assist with the activities of daily living and personal care including:
  • bathing
  • shaving
  • ambulation
  • mouth care
  • dressing
  • exercise
  • hair care
  • feeding
  • toileting
  • nail care
  • positioning
  • medication reminding
  • skin care
  • transferring
  • vital signs and Blood Pressure
• Ensure client’s safety and security by supervising the home environment.
• Teach/perform meal planning and preparation, routine housekeeping activities such as making/changing beds, dusting, vacuuming, washing floors, cleaning kitchen and bathroom, and laundry.
• Provide companionship including social interactions, conversations, emotional reassurance and encouragement of activities that stimulate the mind.
• Provides respite care for families in accordance with care plans.
• Perform/assist with essential shopping/errands, which may include handling the client’s money in accordance with the care plan and under the observation of the Supervisor.
• Assist clients with following a written, special diet plan and reinforcement of diet maintenance, which is provided under the direction of a Physician and as identified on the care plan.
• Escort clients to medical facilities, errands, shopping and outings as specified in the care plan.
• Assist clients with communication by writing or typing correspondence for them or researching information for them.
• Participate on the Care Team by providing input and making suggestions.
• Ensure service is delivered in accordance with all relevant policies, procedures and practices.
• Monitor supplies and resources.
• Evaluate the program and make recommendations to it, as indicated.
• Follow the written care plan.
• Carry out duties as assigned by the Supervisor.
• Observe clients and their environments and reports unsafe conditions to Supervisor.
• Observe clients and their environments and reports behavior, physical and/or cognitive changes and/or changes in living arrangements to Supervisor.
• Complete and maintain records of daily activities, observations, and direct hours of service.
• Attend orientation, in-service training sessions and staff meetings.
• Develop and maintain constructive and cooperative working relationships with others.
• Make decisions and solve problems.
• Communicate with Supervisor and co-workers.
• Observe, receive and obtain information from relevant sources.
• Performs other duties as required.

Required Knowledge

• Knowledge of personal care and home management skills.
• Knowledge of principles and processes for providing client and personal care services, including needs determinants, meeting quality standards and evaluation of client satisfaction.
• Knowledge of the English language.
• Knowledge of the information and techniques needed to diagnose and treat injuries including emergency first aid and CPR.
• Knowledge of clerical procedures such as maintaining records and completing forms.

Qualifications / Education

• Certification in Personal Care
• High School Diploma/GED
• Current driver’s license
• CPR, First Aid, AED