Principal Program Manager

**Job Description** Oracle's Strategic Customer Engineering organization enables Oracle's most strategic customers to successfully plan, acquire, and consume OCI services at scale. Our customers run mission-critical and AI-intensive workloads on Oracle Cloud, and our mission is to ensure customer growth plans are translated into predictable and executable technical outcomes. The Technical Delivery organization serves as the execution and delivery orchestration layer between Customer Management, Technical Demand, Capacity Management, Product, Engineering, Data Center Build, Networking, Operations, and regional delivery teams. For first-time or high-risk strategic deliveries, the final delivery window requires focused coordination, rapid escalation, technical readiness awareness, and consistent leadership visibility. As a **PM - Critical Delivery Readiness** , you will own the time-bound mobilization motion for qualifying strategic deliveries during the critical final delivery window. You will create one governed operational view, drive blocker convergence, establish the right cadence, escalate risks quickly, and support documented handover. This role requires fluency in late-stage GPU and cloud infrastructure delivery, including the readiness steps required before capacity can be validated, accepted, and handed over. You will work across GPU shapes, host readiness, network and fabric readiness, provisioning, configuration, validation, integration testing, acceptance workflows, and operational handoff to ensure late-stage blockers are visible, owned, and moving toward closure. This role is ideal for a PM who thrives under pressure, can synthesize fast-changing technical and operational information, and can bring structure to high-stakes delivery moments without taking over functional execution ownership. **Responsibilities** + Own critical-window delivery mobilization for qualifying first-time, new-site, compressed-schedule, or high-risk strategic deliveries. + Establish the mobilization plan, including delivery objective, approved threshold, target handover date, readiness state, blockers, owners, recovery dates, escalation thresholds, and exit criteria. + Maintain one source-backed operational view of delivery status, including delivered quantity, remaining scope, readiness by domain, blockers, decisions, escalations, and handover confidence. + Track late-stage GPU delivery readiness across host readiness, network readiness, fabric readiness, provisioning, configuration, validation, testing, acceptance integration, and operational handoff. + Partner with engineering, networking, validation, provisioning, and operations teams to understand technical blockers, readiness gaps, test status, acceptance criteria, and handover risks. + Drive blocker convergence by ensuring each material issue has a clear owner, impact, next action, recovery date, escalation path, and closure condition. + Run risk-appropriate delivery cadences such as readiness reviews, focused war rooms, leadership updates, ticket-owner check-ins, validation reviews, and handover-readiness reviews. + Reconcile conflicting readiness signals across source systems, dashboards, test results, tickets, communication channels, and functional teams before presenting leadership updates. + Escalate when validation results, acceptance criteria, testing progress, network readiness, host readiness, or handover evidence puts the delivery timeline at risk. + Provide concise leadership updates covering current state, material changes, top blockers, owners, recovery dates, decisions needed, validation status, acceptance readiness, and confidence level. + Complete final delivery status, residual-action transfer, open-risk transfer, handover-readiness checklist, and after-action review. + Ensure the mobilization motion ends with a clean transition back to the standing customer delivery PM and appropriate operational owners. **Qualifications** + 8+ years of experience in Technical Program Management, Cloud Infrastructure Delivery, Infrastructure Delivery, Capacity Delivery, Engineering Operations, Customer Engineering, or related disciplines. + Proven experience leading complex, cross-functional technical programs as an individual contributor. + Experience driving execution across engineering, infrastructure, operations, capacity, networking, data center, product, and customer-facing teams. + Strong understanding of cloud infrastructure delivery, including capacity fulfillment, service readiness, technical dependencies, data center dependencies, networking readiness, and operational execution. + Experience supporting strategic customer programs, mission-critical delivery commitments, or large-scale cloud infrastructure programs. + Proven ability to translate high-level customer, business, or capacity objectives into actionable technical delivery plans with clear owners, milestones, dependencies, risks, and decision points. + Strong program management fundamentals, including milestone planning, dependency management, risk management, status reporting, escalation management, and decision tracking. + Ability to operate independently in ambiguous environments and drive clarity across multiple teams. + Strong written and verbal communication skills, including executive-ready status reporting and decision framing. + Demonstrated ability to influence technical and business stakeholders without direct authority. + Strong analytical and problem-solving skills, with experience using data to support prioritization, risk assessment, and delivery decisions. + Experience improving operational mechanisms, delivery governance, metrics, dashboards, or execution frameworks. + **Preferred Qualifications** + Experience with data center delivery, network engineering, network deployment, infrastructure engineering, or large-scale cloud infrastructure execution is highly preferred. + Experience supporting AI infrastructure programs, GPU capacity delivery, strategic customer workloads, or mission-critical cloud services. + Familiarity with demand planning, capacity planning, infrastructure fulfillment, delivery readiness, service readiness, and customer growth planning. + Experience translating technical or operational details into clear delivery plans, risk summaries, executive updates, and decision points. + Experience with Jira, Confluence, dashboards, program reporting, dependency tracking, and operational review mechanisms. Disclaimer: **Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $90,100 to $209,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing View email address on click.appcast.io or by calling View phone number on click.appcast.io in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.