Bartender (Full Time Seasonal 2026)

Food & Beverage Service Professional

The responsibilities include taking food and beverage orders, retrieving and serving alcoholic and nonalcoholic beverages and serving food to guests according to the resort's food and beverage specifications, courteously and efficiently. Assist with the maintenance and cleaning of the restaurant area and equipment and providing the highest levels of service and professionalism. Performing all duties and adhering to the Food & Beverage Service Standards.

Responsibilities

• Thorough knowledge of Food & Beverage outlet operations including foods, beverages, service techniques, and guest interaction.
• Be familiar with all the resorts services/features and local attractions in order to assist the guest
• Greets all guests with enthusiasm and friendliness and maintain positive guest relations at all times
• Anticipate the guests needs, respond promptly and acknowledge all guests; resolve guests' complaints and ensure guest satisfaction
• Take guest food & beverage orders utilizing suggestive up selling techniques
• Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner Provides the highest level of service in accordance with our standards
• Serve snacks or food items to customers seated at the bar.
• Mix ingredients, such as liquor, soda, water, sugar, and bitters, in order to prepare cocktails and other drinks.
• Remove soiled wares from bar top and tables to dishwashing area
• Arrange bottles and glasses to make attractive displays.
• Plan, organize, and control the operations of a cocktail lounge or bar.
• Plan bar menus.
• Create drink recipes.
• Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.
• Present guests check and process payments. Adhere to cash handling and credit policies/procedures. Balance cash receipts
• Order or requisition liquors and supplies.
• Develops relationships with guests
• Communicates with food and beverage staff to ensure guest satisfaction
• Maintains professional relationships with all co-workers
• Resolve guest complaints and concerns to ensure guest satisfaction
• Answer outlet phone using correct greeting and telephone etiquette
• Follows checklists and standard operating procedures.
• Prepares work area for either, opening, mid-shift, or closing in accordance with company standards. Complete side work during non-busy hours
• Clean bars, work areas, tables, glasses, utensils and bar equipment.
• Responsible and maintain cleanliness, sanitation and organization of assigned work areas and proper food handling
• Maintains a professional appearance at all times
• Maintain complete knowledge of all food & beverage menu items, including liquor brands, beers, nonalcoholic selections available
• Maintains complete knowledge of and comply with all department policies/service procedures and standards
• Serves alcoholic beverages in an appropriate manner consistent with company standards
• Maintain complete knowledge of and STRICKLY abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated guests and drunk driving
• Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons Regular attendance in conformance with the standards, which may be established by Hotel & Resort from time to time, is essential to the successful performance of this position
• Constantly increasing knowledge of food, beverages, and other products and services
• Performs related tasks and functions as requested by manager
• In addition to performance of the essential functions, this position may be required to perform a combination of additional supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel

Qualifications

• At least 18 years old.
• Excellent people skills and outgoing personality.
• Team player.
• Maintains a current state alcohol serving permit
• Must be able to work flexible shifts and schedules, including weekends and holidays.
• Must be able to lift and carry at least 50lbs.
• Ability to move up to 150 lbs., with wheeled assistance.
• Must be able to stand, walk, lift, and bend for long periods of time.
• Must be able to demonstrate competency as outlined in the training schedule.
• Must be a service minded individual with a positive attitude who truly enjoys helping others.
• Must be quick on their feet and adept at handling stressful situations seamlessly.
• Must be computer literate.
• Must be able to handle criticism.

Successful applicant will pass pre-employment background check.

Minimum 2 years Food & Beverage experience required preferably as Bartender. High school diploma preferred. Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. Ability to obtain Food Service Sanitation certification. First Aid and CPR certification preferred. All employees must maintain a neat, clean and well-groomed appearance (specific standards available).

The Nantucket Hotel & Resort