IN-DOR-Revenue Specialist

Job Summary The DOR Revenue Specialist provides technical and procedural assistance to taxpayers, taxpayer representatives, other divisions within the agency, and other state agencies. The role involves resolving complex payment and return issues, creating billings/liabilities in DOR software according to court orders, collecting evidence in investigations, conducting disclosure requests, researching entities with unpaid liabilities, developing case accuracy, performing audit tests, tracking assessments and collections, and reviewing data for inconsistencies. Responsibilities Conduct extensive research to resolve complex issues related to payments and/or returns for taxpayers, including research in DOR software and database applications or unpaid/unfiled tax liabilities. Create billings/liabilities in DOR software and database applications according to court orders and abate penalties and interest accordingly. Collect evidence in investigations, preparing documents to establish continuity of custody to meet judicial requirements. Perform disclosure requests for confidential taxpayer information by thoroughly reviewing requests and analysing Department records. Research taxpayer entities that have not filed returns but have a legal obligation to file. Develop cases to determine the accuracy and validity of submitted financial statements, tax returns, and other applicable documentation. Perform and complete audit tests on financial documents and analyse results. Maintain and track all assessments and collections efforts to provide up-to-date data on ongoing and completed projects. Perform routine systematic and documented reviews of available data to identify inconsistencies and abnormal trends to address potential discrepancies. Audit Desk : Investigate and/or audit cases involving non‑filers or under‑reporting of taxes, special refunds, etc.; design and perform necessary audit procedures, analyse, and interpret audit test results. Investigations & Internal Affairs : Serve as the primary case agent for assigned cases, responsible for all elements of the investigation from initial report up to administrative action. Qualifications Eight (8) years of experience in accounting, tax collection, finance, or customer service. Extensive knowledge of state and federal tax laws, rules and regulations for all types of taxes. Specialized knowledge of the computer systems and tracking systems, especially DOR software and database application. Extensive knowledge of accounting and auditing techniques used by businesses and industries. Ability to apply and understand ethics and confidentiality laws. Ability to discuss and settle technical tax matters in a tactful and responsive manner with taxpayers and tax practitioners using customer service skills for problem resolution. Ability to understand various taxpayer accounting and auditing systems. Ability to research tax laws and apply precedents to the matter under investigation. Ability to comprehend, analyse, interpret, and correlate very technical material. Ability to testify clearly and succinctly in court trials and hearings. Skills Proficiency in accounting principles and auditing practices used in various industries. Familiarity with taxpayer accounting and auditing systems. Experience using tracking and database systems to manage assessments and collections. Ability to systematically review financial documents and identify discrepancies or abnormal trends. Tactful and responsive communication with taxpayers and their representatives. Understanding and applying confidentiality laws and ethics when handling sensitive taxpayer information. Strong organizational and critical thinking skills. Work Arrangement Onsite. #J-18808-Ljbffr SnapCode Inc