Front Desk Spa Coordinator/ Makeup Representative

Job Description

Job Description

This hybrid position blends front-of-house operations with makeup consultation and application services.

You'll manage the day-to-day flow of the clinic-scheduling, client check-in, retail sales, and phone/email communication-while also serving as our in-house makeup specialist for client consultations, product recommendations, and occasional special event application or lessons.

This role is ideal for someone who takes pride in creating a polished, welcoming first impression and who has genuine skill and passion for makeup artistry, retail sales, and client education.

What You'll Do-Front Desk (majority role)

• Greet clients and manage check-in/check out with warmth and professionalism
• Manage scheduling, rescheduling, and calendar coordination for estheticians and services
• Handle phone calls, emails, and online inquiries promptly and accurately
• Process retail and service transactions (POS system)
• Maintain a clean, organized, and welcoming front-of-house environment
• Support inventory tracking and restocking of retail products
• Communicate clearly with the esthetician team on client needs and scheduling changes

What You'll Do Make-up Specialist (secondary role)

• Conduct makeup consultations, recommending products suited to skin type and skincare goals
• Provide brief in-clinic demonstrations/application to support retail sales
• Book and perform occasional special-event makeup application
• Offer makeup lessons to clients on request
• Stay current on product lines

What We Are Looking For

• 1-3 years in front desk, client services, or retail role (spa,salon or clinic preferred)
• 1-3 years of makeup application experience, ideally including client consultation or retail sales
• Comfortable multitasking between administrative work, Esthetician support and client-facing beauty services
• Strong communication skills and a professional, welcoming demeanor
• Basic understanding of skincare or willingness to learn (training provided)
• Proficiency with scheduling software and POS systems, or comfort learning new systems quickly
• Reliable, punctual, and detail-oriented
• A collaborative mindset-this role works closely with the Esthetican team

Nice To Have

• Esthetician license or cosmetology background
• Experience with makeup application
• Familiarity with clinical skincare brands

What We Offer

• Hourly plus commission
• Paid time off
• Flexible Schedule
• Employee discount on services and retail products
• Opportunity to grow within a client-focused, esthetics-driven team

Mont-Ro Skin Care is an esthetician-led skincare clinic dedicated to result-driven treatments and personalized skin health. We're looking for a warm, organized, and detail-oriented team member to be the first face our clients see - and a trusted voice on makeup that compliments their skincare journey.

Company Description

Mont-Ro Skin Care is an esthetician-led skincare clinic dedicated to result-driven treatments and personalized skin health. We're looking for a warm, organized, and detail-oriented team member to be the first face our clients see - and a trusted voice on makeup that compliments their skincare journey.