Care & Community Relationship Manager- Sales Based

Care Manager & Community Relationship Manager

HomeWell Care Services of Boise | Full-Time | Boise, ID

If you want a job where you're told exactly what to do every day, this isn't it. If you want to run something like it's your ownand share in the growth you create, with no cap on your bonuskeep reading.

This is a dual role: half caring for clients, half getting out into the community to build the referral relationships that grow our business. You'll own each client relationshipassessments, care plans, check-ins, and stepping in when issues come upwhile also being an active face of HomeWell with local facilities and referral partners. It's an in-office role with regular time out in the field. We move fast and we don't micromanage, so we need someone who stays productive on their own and always finds the next thing worth doing. We provide non-medical home care, so a clinical background is a plus but is not required. What matters most is warmth, drive, and the ability to connect with people.

You'll thrive here if you

• Never wait to be handed work. When there's no task in front of you, you find the next thing that moves the business forwardand you don't need to be managed to do it.
• Have a "find a way to yes" mindsetyou solve problems instead of just reporting them.
• Are relentlessly positive and create momentum around you.
• Take ownership of outcomes and treat the business's success as your own.

What you'll do

• Conduct warm, thorough in-home client assessments and build practical care plans.
• Perform regular client check-ins, building real relationships with clients and families.
• Be the point of contact for issues in the field, responding calmly and taking ownership.
• Get out into the communityregular in-person visits to assisted living, skilled nursing, hospitals, and case managers to build referral relationships.
• Keep a consistent weekly cadence of outreach as a non-negotiable priority.
• Partner closely with the office manager and caregiving team to deliver great care.

What we're looking for

• Warm, personable, and genuinely caringyou build trust and real connection easily.
• High emotional intelligenceyou read people well, communicate clearly and concisely, and keep conversations both friendly and productive.
• Energized by getting out of the office to build relationships.
• Strong judgment and the ability to put together a thoughtful care plan.
• Self-directed and comfortable operating with limited structure in a small, growing business.
• Comfortable with technology and care management software.
• Valid driver's license, reliable transportation, and willingness to travel locally.
• A clinical or caregiving background is a plus but not required. Must pass a background check.

Our core values (please read carefully)

• Do what you say you'll do.
• Own the outcome.
• Communicate earlywith solutions.
• Build real connections.
• Find a way to yes.

Compensation

Base salary based on experience, plus a performance bonus with no cap, tied to new client starts, client retention, and growth. As the company grows, you grow with itthe better the business does, the more you earn. This role is built for someone who wants real upside and is willing to drive the growth that creates it.