Account Manager, New Business (Midmarket)

Job Description

Account Manager, New Business (Midmarket)

Drive growth. Win market share. Build your sales career.

We're seeking a high-energy New Business Account Manager who thrives on opening doors, winning competitive deals, and building customer relationships from scratch. In this role, you'll own the acquisition of midmarket customers, win business away from competitors, and introduce Ricoh's solutions as smarter, more impactful ways to solve real business challenges.

If you're a motivated hunter who values autonomy, consultative selling, and a direct connection between effort and results, this role is built for you.

What You'll Do

• Own net-new customer acquisition across an assigned midmarket territory
• Identify, target, and win customers currently using competitor solutions
• Build and manage a strong pipeline through outbound prospecting, referrals, and marketing-generated leads
• Lead discovery conversations to understand customer goals, pain points, and digital transformation priorities
• Position Ricoh's solutions as differentiated, outcome-driven alternatives
• Present compelling solutions to decision-makers, both virtually and in person
• Collaborate with internal partners to design and close competitive opportunities

How Success Is Measured

• Net-new logo acquisition
• KPI's include: appointments, opportunities, proposals and orders
• New business revenue vs. quota
• Pipeline creation and coverage
• Expansion and share-of-wallet growth within new accounts

What's In It for You

• Uncapped earning potential: Strong performance translates directly into higher income. Top performers ramp quickly and exceed quota.
• Career-building experience: Develop the core skills every successful sales professional needs-prospecting, discovery, competitive selling, and executive conversations.
• Proven growth path: Many Account Managers advance into senior sales roles at Ricoh or leverage this experience to accelerate their broader sales careers.
• True hunter role: Full ownership of your territory and results-no renewals, account maintenance, or internal drag.
• Work-life balance: This is not a road-warrior role . You'll engage customers locally with a flexible, hybrid work model.
• Support to help you win: Backed by experienced leaders, marketing, and solution specialists-without micromanagement.

What We're Looking For

• Bachelor's degree or equivalent professional experience
• 3-5 years of new business sales experience in a hunting role
• Demonstrated success winning competitive deals
• Experience selling IT hardware and similar transactional type products
• Strong business acumen and consultative selling approach

Skills That Set You Apart

• Driven hunter mindset with disciplined prospecting habits
• Confidence navigating competitive sales cycles and objections
• Ability to build trust and influence decision-makers
• Strong communication, presentation, and storytelling skills
• Curiosity, adaptability, and high learning agility

Work Environment

Hybrid role with regular in-person customer engagement. Work aligns with the typical physical and mental demands of a professional sales position.

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.