Front Desk Coordinator

Job Description

Job Description

About the Role: BILINGUAL (English and Spanish)
Our Beverly Hills practice is growing and we are looking for a polished, dependable Front Desk Coordinator to be the welcoming face and operational support of our office. This role is ideal for someone with a bubbly, positive attitude who is ready to hustle, show up consistently Monday–Friday from 9 AM–5 PM, and help keep the front desk, patient experience, and daily office flow running smoothly.

• Answer and route incoming calls in a warm, professional manner
• Schedule and confirm patient appointments
• Compile, organize, and upload paperwork for patient charts and the surgery center
• Support patient relations across phone, email, and in-person interactions
• Maintain a clean, organized, and well-stocked front office
• Partner with the Patient Care Coordinator on lead management and converting prospective patients
• Use our CRM to track inquiries, follow-ups, and patient communication
• Other administrative duties as assigned

What We’re Looking For

• Prior plastic surgery office preferred
• Answer and route incoming calls in a warm, professional manner
• Schedule and confirm patient appointments
• Compile, organize, and upload paperwork for patient charts and the surgery center
• Support patient relations across phone, email, and in-person interactions
• Maintain a clean, organized, and well-stocked front office
• Partner with the Patient Care Coordinator on lead management and converting prospective patients
• Use our CRM to track inquiries, follow-ups, and patient communication
• Other administrative duties as assigned

About Us:

OC Plastic Surgery Inc is a distinguished plastic surgery practice serving the Beverly Hills community with a commitment to exceptional patient care and outstanding aesthetic results. Our patients trust us to deliver a seamless, concierge-level experience from their very first consultation through their full recovery. We are proud to have a dedicated team that shares a passion for excellence and a supportive, professional work environment.