Store Manager

Sipsy is a specialty alcohol delivery and shipping service based in Los Angeles, with a growing nationwide footprint. We specialize in additive‑free spirits and natural wine, curated for the curious drinker. We are looking for an experienced, hands‑on Store Manager to lead daily operations and help build something exceptional. Role Overview The Store Manager is responsible for overseeing all operational aspects of the Sipsy store. This is a leadership role that requires a deep knowledge of spirits, wine, and beer, combined with proven team management experience. You will be the driving force behind a smooth, customer‑first operation while ensuring the team is well‑trained, motivated, and equipped to deliver an outstanding experience. Key Responsibilities Oversee all store operational duties on a day‑to‑day basis, maintaining a high‑functioning and efficient retail environment Drive revenue growth by identifying sales opportunities, optimizing product placement, and maximizing performance across all channels Monitor and analyze store KPIs including sales trends, conversion, and team productivity; deliver regular performance reports to ownership Manage, mentor, and motivate a team of sales associates and stockers Create and maintain team schedules to ensure optimal coverage Develop and implement training procedures; onboard and train all new team members Deliver exceptional customer service and assist customers with product selection Address and resolve all customer concerns in a timely and professional manner Work directly with select vendors and suppliers to manage and place product orders Oversee all shipping operations and ensure accuracy and timely fulfillmentMonitor inventory levels and coordinate restocking as needed Maintain store standards for cleanliness, organization, and presentation $45,000 – $65,000 annually, commensurate with experience Quarterly performance‑based bonus Paid vacation Opportunity for growth within a fast‑moving, expanding brand Requirements Minimum 2 years of experience in a liquor, wine, or spirits retail environment — required Minimum 1 year of management or supervisory experience — required Strong knowledge of spirits, wine, and beer categories Demonstrated ability to lead, coach, and develop a team Excellent communication and interpersonal skills Strong organizational and time management skills Experience working with vendors and placing product orders Ability to work a flexible schedule including evenings and weekends Must be 21 years of age or older Valid ID and ability to obtain applicable alcohol handling certifications if required Please Note Applications that do not meet the minimum experience requirements — specifically 2+ years in liquor, wine, or spirits retail and 1+ year in a management role — will not be considered. Please do not apply if you do not meet these criteria. #J-18808-Ljbffr Sipsy