ServiceNow ITOM Architect

ServiceNow ITOM Architect

Contract Duration: 2 months long with possible extension

Location: Onsite at any of the below locations:

• Austin
• Chicago
• Dallas
• New York
• Portland
• Seattle

Top 3 Must-Have Skills (with minimum years in each):

• CMDB Architecture and Data Modeling (5 years)
• CMDB alignment to CSDM (5 years)
• Discovery / Service Mapping (5 years)

LANSweeper integration is the must-have and essential. SAP access required.

Role Context

Business problem being solved: ITOM Architect to own CMDB, Discovery, Service Mapping, Integrations, Data Quality, CSDM. The client is seeking a ServiceNow CMDB Developer to design, build, and maintain a high-quality Configuration Management Database (CMDB) that underpins IT Service Management (ITSM) and IT Operations Management (ITOM). You will own CMDB data modeling, discovery, service mapping, integrations, and data quality/governance using ServiceNow best practices and the Common Service Data Model (CSDM). This role partners closely with platform, infrastructure, security, and application teams to ensure the CMDB accurately reflects our technology estate and supports impactful use cases including incident, change, asset, event, observability, and risk.

Skills & Experience

Specific tools, platforms, versions, or certifications required: Lansweeper Integration experience is a requirement from the client, CIS – Discovery (Preferred), CIS – Service Mapping (Preferred. The core focus is the LANSweeper integration to automate your physical device load into the CMDB (servers, laptops, desktops), with the added goal of automating software application data available through that integration. Application instances and business applications are already flowing in, so this closes the loop on the physical and software side. Best practices and broader CMDB guidance are welcome, but the LANSweeper integration is the must-have.

Candidate Profile

Preferred profile (hands-on, architect, client-facing, hybrid): Hands on Architect that is client facing and is required to be in office in one of the following locations: on-site at one of your offices, with Dallas or Austin preferred, Chicago workable, and New York, Portland, and Seattle as secondary options. Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.