Service Engineer

Job Description

Job Description

JBW Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians.

You will receive a comprehensive benefits package that includes:

• Health insurance
• Dental insurance
• Vision insurance
• Pet insurance
• Annual membership to Costco or Sam's
• 401K
• ...and much, much more!

Overview of position:
JBW Federal is seeking a Service Engineer to work in the Scott AFB, IL area. A United States Citizenship and an active Secret DoD Security Clearance is required to be considered for this position. The Service Engineer is responsible for planning, executing, and overseeing projects that align with the organization's strategic goals. This role manages stakeholder expectations, mitigates risks, and ensures successful delivery of project outcomes. As a natural leader, this person should have strong talent for project coordination and delegation. The Service Engineer works closely with project managers, cross-functional teams, and leadership to deliver value and achieve business objectives.

Responsibilities:

• Develop and manage comprehensive project plans, timelines, and manages scope
• Align project goals and deliverables with organizational strategies and stakeholder expectations.
• Lead and coordinate cross-functional project teams to ensure consistency and collaboration.
• Monitor and track project performance, ensuring timely completion of milestones.
• Identify, evaluate, and mitigate program risks and issues.
• Communicate project status, progress, and challenges to stakeholders and senior leadership.
• Manage resource allocation and dependencies across projects.
• Establish and maintain elective relationships with internal and external stakeholders.
• Facilitate project governance, including steering committees and stakeholder reviews.
• Ensure compliance with organizational policies, procedures, and quality standards.

Qualifications

• Bachelor's degree
• Strong understanding of project management methodologies (e.g., Agile, Waterfall, PMI).
• Excellent organizational, leadership, and communication skills.
• Proven experience in managing multiple complex projects or programs simultaneously.
• Proficient in program management tools and software (e.g., MS Project, JIRA, Smartsheet).

Competencies:

• Strategic thinking and problem-solving
• Leadership and team development
• Risk and change management
• Stakeholder engagement
• Results orientation
• Strong written and verbal communication

Clearance:

• Active Secret Security Clearance is required.
• Must be a US Citizen and pass a background check.
• Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s).

Kanaka Family of Companies is an Equal Opportunity Employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, marital status, sex (including pregnancy), gender identity or expression, age, disability, veteran status, sexual orientation, genetic information (family medical history), or any other status protected by federal, state or local laws. EEO/AA employer/Vet/Disabled.