Admissions Representative - Roswell, GA

Admissions Representative Location: Gwinnett College – Roswell, Roswell, GA Industry: Education Occupational Category: 22-1012.00 Educational, Guidance, and Career Counselors and Advisors Hours: Full-time, 40 hours per week Description: Gwinnett College – Roswell seeks a full-time Admissions Representative. The Admissions Representative is responsible for conducting career planning sessions and presenting potential students with the information needed to make well‑informed enrollment decisions. Successful enrollment is accomplished by providing excellent customer service, listening to the needs and career aspirations of potential students, resolving all issues, concerns and questions related to enrollment, following the admissions process, policies and procedures and adhering to the highest ethical standards. Responsibilities: Creates and delivers unique, memorable, extraordinary and personal student experiences as a campus support professional. Uses inquiries furnished through advertising and personally developed leads (PDLs), calls potential students and arranges for them to visit the school, following up to ensure a successful visit. Conducts career planning sessions and presents clear and accurate information on the career, curriculum, and employment opportunities; understands each potential student’s goals and recommends programs that fit their interests. Completes all paperwork for the application/enrollment process, including entering accurate student information into the Lead Management system. Evaluates and resolves student questions, issues and problems related to the admissions process and ensures appropriate action is taken to the satisfaction of the student, Gwinnett, and/or regulatory agencies in compliance with policy and legal requirements. Ensures potential students have all information needed for a well‑informed enrollment decision, including clarification of personal, monthly, financial commitments. Collaborates with the financial services office to ensure the student’s financial concerns are understood and addressed throughout the admissions process. Follows up with enrolled students to ensure a successful orientation and educational experience, providing extraordinary personal attention to address questions or concerns before and after the first day of class. Completes all necessary admissions paperwork and documents, maintaining accurate records in Lead Manager and on activity reports in a timely manner. Demonstrates regulatory excellence throughout all steps of the admissions process, maintaining integrity and confidentiality of student information. Attends all admissions meetings and training sessions. Utilizes effective time management skills to make efficient use of work hours. Conducts themselves professionally and positively, modeling Gwinnett values at all times. Performs other related duties as assigned by manager. Educational requirements: Completion of Career Training/Associate’s or Bachelor’s Degree preferred (or must be working towards or have relevant experience at a minimum). Experience requirements: Prior post‑secondary admission experience preferred. Sales experience required. Desired Skills: Excellent communication and presentation skills. Customer service, consultation or recruiting experience. Attention to detail, sense of urgency and passion for making a difference in the lives of others. Ability to work independently, yet within a strong team environment. Ability to work a flexible schedule. Qualifications: A passion for education and making a positive difference in the lives of students. Strong communication and presentation skills. Sense of urgency. Customer service orientation. Attention to detail. Ability to resolve breakdowns and overcome obstacles. Results oriented. Benefits: Medical, Life, Dental, 401k, Vision. If interested in this position, please email your resume and salary requirements to View email address on click.appcast.io in Microsoft Office Word ( .DOCX ) or Adobe Acrobat ( .PDF ) formats only. #J-18808-Ljbffr Gwinnett Colleges and Institute