Workplace Experience Coordinator - San Francisco CA

About the Role As a CBRE Workplace Experience Coordinator, you will be responsible for delivering a world‑class customer service experience to employees and guests of a designated building. This role is part of the Workplace Experience function and provides customer service to employees, guests, clients, and visitors of the building. What You’ll Do First point of contact for all those entering the facility; greet them with a friendly, welcoming demeanor, issue visitor and parking passes, and follow security protocols. Answer the telephone in a professional manner and create presentations to speak to groups of various sizes. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed; coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co‑workers and provide solutions in a professional, customer‑service‑driven manner. Organize and manage on‑site events; secure event space, set up and tear down the room, and deliver supplies. Follow property‑specific security and emergency procedures and notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information within the team and follow specific directions as given by the manager. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion in clearly defined duties. What You’ll Need High School Diploma or GED with up to 2 years of job‑related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products – Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Compensation The minimum salary for the Workplace Experience Coordinator position is $25 per hour and the maximum salary is $30.77 per hour. Compensation offered to a successful candidate will depend on skills, qualifications, and experience. Equal Employment Opportunity CBRE is an equal opportunity employer that values diversity and provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, submit a request via email at View email address on click.appcast.io or call View phone number on click.appcast.io (U.S.) or View phone number on click.appcast.io (Canada). #J-18808-Ljbffr CBRE